HP is trying to become more active in the higher end copier ,market. However they haev greatly fallen short in their equipment and problems.  Basically HP takes a printer and designs a MFD copier printer scanner fax unit around it.  It’s not a from scratch machine originally design as a full business class copier printer.  The cost of the machine are approximately the sames as Ricoh, Sharp, Kyocera or Copystar copier printer scanner fax machine so there is not cost advantage. Hp is trying to leverage their name as the selling point.  However, there are some inherent problems:

here are specifications fro the HP M5035mfp

HP LaserJet M5035 MFP is a copier, printer color scanner, and fax MFD office class device that comes as a desktop to a full size machine with the additional of addition drawers stand unit.

  • Handles letter, legal and 11×17 size documents
  • 35 ppm copy/print speed
  • 50 page ADF
  • Superior network connectivity and management
  • Embedded LDAP and Kerberos network authentication
  • Embedded send to network folder and e-mail

However,  there are problems and one is not solvable – light scanning and copying. HP M5035MFP repair of the lightness problem has not solution. The unit prints great (remember it a MFD designed around a printer) but when it starts developing lightness of scanning HP has not solutions.  Up grading the firmware does not solve the scanning repair problem. Cleaning the and doing HP maintenance on the optics does not solve the problem.  The only solution we haev not tried is replacing the WHOLE adf with the image scanner unit due to excess costs and time. If you need a true full business class copier printer scanner you may want to look elsewhere than HP at the present time. Kyocera, Copystar, sharp and Ricoh are among the best and easiest to service repair.

 

Lines on copier printer scanners are caused 99% of the time by one of three things:  ADF (automatic document feeder) dirty, bad drum or fuser assembly. As an end user the one thing you can resolve 99.9% of the time yourself if the cleaning of the copier printer scanner ADF glass.

Debris on the Automatic Document Feeder (ADF) glass can cause lines or streaks when copying using the ADF.  Simple copier printer scanner maintenance of the scanner glass is simple for most models.  Fist, do not confuse the large flat glass on your copier printer scanner as the ADF Glass. Each of these products utilize a separate piece of glass (ADF glass) when making copies or scans thru the ADF.

Debris can adhere to the thin long prinrer scanner copier adf scanner flass, which produces a line or streak on copies from the bottom to the top of the page. The debris can be Wite Out®, adhesive residue from a Post It® note, ink or paper dust. A soft lint free cloth moistened with water will usually be sufficient to clean debris. If needed, lens cleaner or glass cleaner can be applied to the cloth. this is a simple printer copier repair maintenance procedure.

The copier printer scanner scanner glass is usually about .5 to 1″ wide and9″ to 12″ long. On most models for copier printer scanners  your scanner adf glass is located either BEFORE the large flat bed glass (to the right on most machines) or in the ADF section. Most adf sections can be hinged up so you can access the scanner glass. When you do the copier printer scanner repair maintenance on the adf glass use water or a glass cleaner. However, be careful not to use too much liquid!

This will be a brief straight to the point article concerning the best ink base printer for your needs.  first, from a repair stand point there is no question to which brand is most repairable and that is  Brother band. Why? Two reasons:  All the parts are available for the  Brother brand printers scanners copiers fax machines .  If you have a Epson , Canon,  or HP printer ink base machine you will find that there are not parts beyond the print heads and encoder stripe. When you call HP they will upgrade you for a fee if your HP printer copier scanner is out of warranty  or swap your printer while under warranty. second: Brother may times will extend your warranty FREE of charge is you call them and complain a it.

HP, Epson, canon and other brands will not.If you are a day over you are out of luck. However, with Brother is you have a image quality problem and you unit is a few months out of warranty they will 80% of the time repair the printer copier scanner mfc it for free! Now on the flip side of the issue may of the inkbased machines are very inexpensive so many people do not care once the warranty is over whether the manufacturer of the printer copier scanner will repair the unit or not.

the image quality of all the inkbased printers scanners copiers have greatly improved over the years. All brands offer good photo quality output.  I suggest that you tests several brands with your won image. Take a USB drive to the office store and have them test print your photo on 3 to 5 machines.  Try Brother, HP, Canon, Kodak and Epson brands and look at the ink costs too. Again remember all printers need repair eventually. If the unit is a low cost one then that may to be a problem. But if you are buying a higher end printer copier then repair maintenance is important. When comparing inks costs the yield is very important.  How many prints will it last? Estimate the per page cost and them make your selection.

 

The high end HP printer scanner copiers designed for work groups, such as the HP 4345mfp and the current model  5035MFP are designed heavy usage. The HP printer scanner copier based unit is designed around the very reliable HP printer line. Basically they are the printers with the addition of the copier scanner fax  feeders and control boards. The use the all in one cartridge that contains the drum, toner, and pcr rollers so overtime you change the HP toner cartridge it’s like getting a new print engine. The repair of the HP 4345 MFP and the 5035 MFD copier printer scanners are quick and can be accomplished by any certified HP service center.

The repair costs and frequency for the HP 4345MFD and the 5035MFD are similar to the HP 4250 and HP 4350 models. They are work horses and when maintained properly with a mean repair period of 80,000 pages or more.  The ADF kit should last 80,000 to 120,000 pages and the internal maintenance kit 200,000 pages depending upon the paper used and who often you pm the machine.  The machine should be cleaned., lubricated and adjust approximately every 60,000 to 80,000 pages.  If you are in a dirty shop type of environment then the HP repair maintenance should be more frequent.

The HP 4345MFD and the HP 5035MFP are designed for a department size office of 5..10 staff members who produce  10,000 t0 20,000 pages per month.  New HP 5035MFD xs cost $599.99 and refurbished low page count copier printer scanner fax units average $2100.  The HP 4345MFD are discontinued at this time and refurbished copier printer scanner of this model range $1800 to $2000 with 90 day warranty.

 

 

The HP printer scanner maintenance repair kits for the ADF (automatic document feeder) and the 250,000 page maintenance kit are practically user installable. If you have good mechanic skill with a screw driver then you can repair or install the HP maintenance kits parts your self. However, when installing the HP 4345 and 5035 maintenance kits you should do a complete PM of the machine (lubrication and cleaning with a true toner vacuum) at the same time it ensure that parts last there expect life.

 

The current economic environment has lead to companies rethinking their desire to always have  new business class copier printer scanners. Leasing a new copier printer scanner is just like owning a new car, once its out of the show room it looses 30% of ti value but you are still liable for the full price! The trend to obtain recent model dealer select used printer copiers network equipment has driven the some brands of used copiers higher. Why?  Simple: dealers know which brands are durable and will provide trouble free usage for their clients.

What models and manufacturer are most in demand?  Currently, the number on based on review of three major off lease equipment companies (companies with an inventory of 3,000+ machines) are the Kyocera KM3035, 4035 and the 5035.  When they are received in from off lease they do not least more than a couple hours in inventory before a dealers grabs them. Kyocera copier printer scanner are know for their very high reliability and very long lasting maintenance kit. The Kyocera maintenance kit ha an estimated like of 400,000 pages.  The far superior than Canon, Ricoh, Minolta, Toshiba, Sharp and other brands.

Beyond the Kyocera the next brand are Ricoh and then Sharp brands.  Be very careful when purchasing a used refurbished copier printer  from a company going out of business.  We get calls all day long form people who said hey got a great dealer only to learn the machine is 7 to 12 years old and it needs maintenance. Copier printer scanner maintenance can run into the hundreds of dollars.  the company is going out of business so do you think they maintained their copier printers?

Before you buy a machine get the meter count, supply/maintenance status page and the then call to get the true value of the used copier printer before you buy. Or post a question here. for a quick reply.  The used refurbished printer copier resource is updated everyday and a simple questions will tell you if you are getting a deal or not.

Brother toner based MFC have been in the forefront of the multi-function all in one printer scanner copiers for the since the nineties long before Hewlett Packard  and other brands.  Brother produces good quality toner based small off and home based office printer copiers that have always preform well. Brother MFC ink based ones are very popular due to low cost. This article covers the toner based MFC color all in one repair maintenance image problems.

Repairing and performing maintenance on the Brother color copier printer scanners is not difficult if you know the steps to take. First, is to determine the cause of the problem. Just like when repairing HP, Lexmark and other copier printer scanners use the process on elimination. All color printer copiers contain four toner cartridges, a set of drums, imaging unit and fuser. Depending upon what the actual image repair maintenance problem looks like will determine which part to replace.

If the printer copier repair image problem only effects one color (black lines on color pages, or getting blue streaks/spots but not yellow, black or magenta, etc.) then you can eliminate the imaging unit and the fuser as the problem.   On the Brother MFC 9840, 9440 and similar models it uses one drum unit and four separate toner cartridges.  If you are only having problems with the cyan (Blue) then you either need to replace the cyan toner or the drum unit.  If the printer repair image problem is a yellow line then its the yellow toner or drum unit. If you are having a black line then things are a bit different because the problem can be the fuser too.

Now if the image problem does not follow and one particular problem then the cause could be the drum, image unit or the fuser. Print out several pages and see if the image problem is a pattern (repeats two or more times per page) or is a print repair maintenance problem along the whole page.  The image unit rotates once per page, the drums approx 3 times and the fuser 5 times per page.

The next step is to pull out the image unit, drum unit and he fuser and try to match the printer image problem with the actual unit.  If your technician has repair and performed printer copier maintenance repair worked on the Brother and other brands such as HP, Lexmark, Ricoh and canons then over the phone they should be able to diagnose the problem with 97% accuracy without you spending a dime of your money upfront.  If they can not give you an idea and you are in South Florida contact Advanced Business Computers printer copier repair department.

The Brother MFC printer copy scanners fax all in one office equipment toner based models  are good durable home office and small office machines. The Brother MFC models range from small inexpensive color ink based models to the 9940CN color all in one printer copier scanner faxes for small business (3..5 people).  Just like all equipment routine maintenance repairs are needed to keep them running.  One of the most common problems with the one based Brother MfC’s, as with all brands of printer copier scanners, are paper jams repairs.

95% of all paper jam repair maintenance problems with printer scanner copiers MFC  occur in three places: (1) ADf automatic document feeder on the top of the unit,  (2) in the plain paper drawer and (3) in the fuser area paper getting stuck drum the drum area.  The printer copier repair for the first two areas are not expensive repairs. They both require replacing the paper pick up assembly or roller and the paper separation pad or assembly. In fact, on some Brother MFC the printer copier scanner repair needed i indicated on the LCD “replaced PF1 fit” or “replaced PF2 kit”.  Both the PF1 and PF2 brother paper repair maintenance feed kits are USER replaceable. You do not need a technician to do the repair 95% of the time if you ave basic skills with a standard screw driver.

The Brother MFC fuser repair paper jam problem is a bit more expensive to repair. The fuser assembly on all brands of printers copiers scanners are considered normal wear and tear parts. In other words, they wear out over time and require repair or replacement.  ON some printer copier scanner fax machines repairing the fuser is as simple as removing a couple of screws. On other brands it requires you to remove covers, power supplies and other components.  On large copier printer new fuser as so expensive that most technicians rebuild them and the manufacturer offers a copier printer maintenance kits that contains all the parts to repair rebuild the fuser assemblies.  The Brother MFC printer copier scanners fuser are not rebuilt but just replaced as a unit.  Most Brother MFC’s fuser copier printer repair maintenance take an technician lessthan 30 minutes to complete.

 

here is the next set of copier repair codes fro Ricoh, Lanier, Savin and Gestetner printers copier fax scanners.  Remember repairing copier printers require more than just knowing the error codes. You need to determine the copier repair maintenance problem using the error code to point you in the right direction.

SC551 Pressure roller thermistor OP

SC552 Pressure roller warm-up error

SC553 Pressure roller overheat

SC554 Pressure roller ready temp low abnormal

SC555 Pressure roller ready temp abnormal

SC557 Pressure roller temp does nto increase

SC558 Zero cross signal abnormal

SC590 Exhaust/fusing motor error

SC391 Toner supply motor error

SC592 Toner black motor error

SC599 Copy exit tray motor lock

sc600 Communication error between main control and operation panel boards

SC602 Communication error between BICU & Hdd

SC603 Communication error within main control boards

SC604 Serial signal error in main control board

SC605 Communication error between main control and IPU

SC610 Communication time out

SC611 Communication break error

SC612 Communication command error

SC620 Communication command error BICU/SBCU and ADF

SC621 Communication error between BICU/SCBU and RADF

SC662 Communication error between BICU & RADF

SC623 Communication time out error

SC624 Communication time out

SC625 Communication error  between BICU & Finisher

SC627 CSs (RSS) communication error between line adapter & CSS

You will notice several of copier printer repair errors are very similar.  Many times several repair copier printer maintenance codes point to the same problem in different ways. Example are the pressure roller error codes related to the temperature which indicates that he thermal control parts of the fuser assembly of the printer copier need to be replaced. In some models this entails the actual replacement of just the thermistors. Advanced Business Computers is very experienced in the repair of copier printers scanners in the Southeast Florida areas. If you need further help in determine what an error code means please post a question here on this blog.

One of the most common problems beyond the regular HP maintenance repair kit installation is the failure of laser printers communication with the network.  If you HP printer, Lexmark laser or other laser printer fails to print a job then you need to check your communications.   On a network when you send a print job it goes through your switch to the laser printers Nic (network) card (HP jetdirect) and then to the laser printer copier formatter board.

The first item to check when repairing your Hp printer problem is your network cable on your printer copier to make sure its seated well in the printer and the network switch.  At the same time check to see if your NIC card (HP jetdirect card) shows a green light.  If the card does not show a green light then it is not communicating with the network or the formatter card in the printer. If this happens first install a new NIC card to repair the printer copier problem. IF the new card still does not show a light then either the formatter is bad or the network connection.

If you have a second network printer then take the network cable out  of the printer having the repair problem and put it in to the other printer to eliminate the switch and network cable as being the printer repair problem. If the cable works in the other printer then you know you will need to replace the formatter and possibly the jetdirect card.  If the connection does not work on the other printer then you have a network problem (bad cable, switch, other).  Repairing printer copiers communication problems is a process of elimination.

When repairing your HP printer or other brand copier printer  make sure you follow logical steps in eliminating possible printer failure to communicate problems. Advanced Business Computers Inc  is a great source for help and information. If you need a reliable printer copier repair company  contact then now for quick support and laser printer copier mFD repairs.

 

here is the next set o Ricoh repair maintenance error codes fro repair technicians. If you own a Ricoh, Savin, Gestetner or Lanier then these codes are all the same.  Repairing the complete line of Ricoh printer copiers is easy because all the Ricoh brands use the same error codes, parts and supplies.  If you prefer to place your copier printer under a service maintenance agreement or have questions concerning printer copier scanner repairs then contact Advanced Business Computers.

SC410 paper seperation leak

SC411 Separation bias leak error

SC420 Cleaning motor lock

SC422 PCC Leak

SC430 Quenching lamp error

SC440 Main motor lock/drum

SC441 Development motor lock

SC450 Paper transfer bias leak

SC451 Paper transfer belt motor lock

SC452 transfer belt mark detection error

SC455 Paper transfer belt discharge corona current leak

SC456 Paper transfer unit position error

SC457 Image transfer belt cleaning unti position error

SC460 Thermistor 1 temperature error

SC461 Thermnistor 2 error

SC471 Transfer Belt HP sensor error

SC490 Toner supply motor leak

SC492 Cooling an motor lock

SC493 Exhaust fan motor lock

SC495 Toner recycling unit error

SC496 Toner collection bottle error

SC497 Toner recycling motor error

Half the battle in repairing copier printers is knowing what the error codes mean.  If you are not familiar with copier printer repair terminology then you will need the complete service manual for the Ricoh, Lanier, Gestetner and Savin printer copier scanners to repair them.  Some copier printer repair maintenance codes are misleading for example motor lock does not mean you need to replace the motor. You may need to replace a gear set or during the repair of the copier printer find the paper clip or staple that is causing the motor to jam. If you need further assistance contact Advanced Business Computers in Southeast Florida.