here is the next set of copier repair codes fro Ricoh, Lanier, Savin and Gestetner printers copier fax scanners.  Remember repairing copier printers require more than just knowing the error codes. You need to determine the copier repair maintenance problem using the error code to point you in the right direction.

SC551 Pressure roller thermistor OP

SC552 Pressure roller warm-up error

SC553 Pressure roller overheat

SC554 Pressure roller ready temp low abnormal

SC555 Pressure roller ready temp abnormal

SC557 Pressure roller temp does nto increase

SC558 Zero cross signal abnormal

SC590 Exhaust/fusing motor error

SC391 Toner supply motor error

SC592 Toner black motor error

SC599 Copy exit tray motor lock

sc600 Communication error between main control and operation panel boards

SC602 Communication error between BICU & Hdd

SC603 Communication error within main control boards

SC604 Serial signal error in main control board

SC605 Communication error between main control and IPU

SC610 Communication time out

SC611 Communication break error

SC612 Communication command error

SC620 Communication command error BICU/SBCU and ADF

SC621 Communication error between BICU/SCBU and RADF

SC662 Communication error between BICU & RADF

SC623 Communication time out error

SC624 Communication time out

SC625 Communication error  between BICU & Finisher

SC627 CSs (RSS) communication error between line adapter & CSS

You will notice several of copier printer repair errors are very similar.  Many times several repair copier printer maintenance codes point to the same problem in different ways. Example are the pressure roller error codes related to the temperature which indicates that he thermal control parts of the fuser assembly of the printer copier need to be replaced. In some models this entails the actual replacement of just the thermistors. Advanced Business Computers is very experienced in the repair of copier printers scanners in the Southeast Florida areas. If you need further help in determine what an error code means please post a question here on this blog.

here is the next set o Ricoh repair maintenance error codes fro repair technicians. If you own a Ricoh, Savin, Gestetner or Lanier then these codes are all the same.  Repairing the complete line of Ricoh printer copiers is easy because all the Ricoh brands use the same error codes, parts and supplies.  If you prefer to place your copier printer under a service maintenance agreement or have questions concerning printer copier scanner repairs then contact Advanced Business Computers.

SC410 paper seperation leak

SC411 Separation bias leak error

SC420 Cleaning motor lock

SC422 PCC Leak

SC430 Quenching lamp error

SC440 Main motor lock/drum

SC441 Development motor lock

SC450 Paper transfer bias leak

SC451 Paper transfer belt motor lock

SC452 transfer belt mark detection error

SC455 Paper transfer belt discharge corona current leak

SC456 Paper transfer unit position error

SC457 Image transfer belt cleaning unti position error

SC460 Thermistor 1 temperature error

SC461 Thermnistor 2 error

SC471 Transfer Belt HP sensor error

SC490 Toner supply motor leak

SC492 Cooling an motor lock

SC493 Exhaust fan motor lock

SC495 Toner recycling unit error

SC496 Toner collection bottle error

SC497 Toner recycling motor error

Half the battle in repairing copier printers is knowing what the error codes mean.  If you are not familiar with copier printer repair terminology then you will need the complete service manual for the Ricoh, Lanier, Gestetner and Savin printer copier scanners to repair them.  Some copier printer repair maintenance codes are misleading for example motor lock does not mean you need to replace the motor. You may need to replace a gear set or during the repair of the copier printer find the paper clip or staple that is causing the motor to jam. If you need further assistance contact Advanced Business Computers in Southeast Florida.

This is going to be a shorter post on printer repair of for HP, Lexmark, Kyocera and other laser printers.  Many times during the year clients call with a common problem when when they use more than on size of paper. Its the HP repair size mis-match problem. This error occurs when the laser printer receives a command from the computer to print on a size of paper not in the paper cassettes or the MP tray (tray 1).  First, this is not a printer repair problem.  It’s a user error.

If your HP, Lexmark or Kyocera laser printer drawer is setup as legal size and you send a 8.5″ x 11″  (standard size paper) print job to it you will receive this error “size mis-match” or a message that says to load standard paper. The printer is acting correctly.  If thinks is should be getting a legal job sent to the paper drawer but instead you are sending a standard size paper job.  The repair of the printer is simple:  change the paper in the drawer to standard size. Now if you wanted to print legal and you think you are sending a legal size job and you get this message the Lexmark HP printer repair is still not needed.

Always check the properties for paper size when you get this message. You will get the HP printer repair error size mis-match if your properties of the file you are sending is incorrect. Each document you send to the Lexmark, Kyocera, HP or other laser printer maintains information from the last time it was printed.  If the last time you used legal paper when printing then unless you change the properties of the file with your computer it will think you are using legal size paper again. If you printer has standard paper and the computer says legal then you will get a size mis match error. The computer ALWAYS overrides the printers default configuration.

The MP tray is a little different. The MP tray can not tell the difference between legal or standard size paper.  If you say legal and it has standard 90% of the time you will get a paper jam! Why? Because it is expecting a long sheet of paper when it is printing and when it see the end of the page too soon it will give you a error. This is a simple HP repair maintenance problem resolution.

This simplifies the repair of HP Lexmark Kyocera printers.  Advanced Business Computers Inc in Miami Florida will help with your repair problem with one simple phone call 305 477-2320 or send them an email for additional help with your laser printer copier fax repairs and maintenance.

What the the normal cases of lines on printer copier fax machines?  Resolving lines on pages is as easy as cleaning the glass in the adf area and as difficult to repair rebuild copier printer fuser assembly.  First, lines are caused usually caused by one of the three following printer copier repair problems: dirty glass in the scanner area, bad drum/blade,  or fuser assembly maintenance needed.  depending upon your printer copier scanner follow the following steps to determine the cause of your printer repair maintenance needs.

First, does the line show up when you are printing, copying or both? If the copier printer fax multi-function equipment is producing lines only when you fax out then the problem is the scanner glass. You will need to open the ADF (automatic document feeder) which is the part you feed the pager you are trying to copy or fax out.  Fine the scanner glass which is usually 1 inch in length and 11 to 17″ long. Cleaning the scanner glass is a regular Copier printer maintenance that does not require a technician. Remember, I am not talking about the large glass on the flat bed of your copier printer scanner.  The automatic feeder has a separate scan glass in the ADF area usually designed for easy access.

If you are getting lines if when printing or if the scanner glass is not the cause then you need to check the fuser and/or drum/developer unit of your printer copier fax multi-function device.  Depending upon you equipment this may require a copier printer repair technician to perform the task. If the line are horizontal across the page they the get a bit lighter after a few pages (you need to print several pages at one time) then its the drum unit causing the problem. If the lines are pencil thin then it is usually the drum unit too.

The fuser assembly on your copier printer may need a complete maintenance kit or replacement depending upon you model if your printer copier repair problem consist of thick lines or lines that are not solid all the way down the page.  Put out the fuser assembly and see if the upper heat roller coating is wearing away.  when repairing copier printers the technicians can determine the problem if less than 30 minutes. Remember to get certified printer copier repair maintenance service technicians. Be careful of one man operations or companies that can not explain over the phone print copier repair costs.

First, let make a general statement that none of the above copier printer scanner fax machine manufacturer say: they all make a bad model once an a while and some of them make many bad models. However,  looking at the past 3 years history on actual service calls and by actual technician as that are NOT committed only one particular brand there are some clear winners.  many copier printer scanner companies only offer one brand due to the fact they have to invest large sums of money to become FACTORY AUTHORIZED.  IN fact, many manufactures of copier priers force dealers to be only related to one brand of they will not get authorization. What does this mean to you?

Simply put, if you talk to a Sharp dealer then Sharp is best, if you talk to a Xerox dealer then Xerox is best, if you talk to a Canon dealer then Canon is best.  So how do you know which one is actually the best copier printer scanner? Talk to independent dealers, check the copier printer Bertl reports,  Best Buy reports, consumer reports and finally the resell value. However, when you check the resell value on a used copier printer do not ASK the dealer! Why because their book value is usually way, way higher than actual value.

Ok in the resell market the HOTTEST printers (the hardest ones to get by dealers) are Kyocera 3035, 4035 and 5035 in the black/white models and for color copier printers Ricoh colors MPC series.  How is this know?  This is determined by how long a particular model of copier printer stays in inventory of major wholesale distributors of used copier printers. These distributors supply copier printer dealers with used machines to resell or export.  Presently, of the three largest dealers the Kyocera 3035, 4035, and 5035 do not last even one day!

Why are Kyocera so good? Because they are very clean operating, extremely reliable and very long duty cycle (time between replacing the copier printer scanner maintenance kits).

What is the biggest name used copier printer machines? Canon and Ricoh however, they are not the best.  Which ones do independent resellers stay away from due to problems, excessive repair costs and poor quality? Toshiba, Xerox  and Minolta.  Beyond the model what else should you consider when selecting a used or reconditioned copier printer fax? duty cycle, number of current pages on unit, warranty, age (this is a big one) and reliability of the dealer (is it a one man show or a company with several repair technicians?).

Copier printer repair first step in problem resolution is to determine the actual error.  If you plan to repair copiers or printer copier multi function office equipment then having a current list of error codes is essential.  Once you understand the copier repair error you can either opt or make sure your copier repair technician is qualified to do the work.

Before you choose a copier repair technician or maintenance company test their knowledge.  Call the copier printer repair company ask give them the error code and see if they can quickly determine what the printer copier repair error code means and provide a valid solution.  Do worry if the copier printer repair company say they need to see the machine first before they will give you a possible solution. Qualified copier printer repair facilities haev the ability to give phone quotes. be very careful of ones who can not.

Here is the next batch of error repair codes for Savin, Gestetner, Ricoh and Lanier copier printer scanner machines.

SC310 Potential sensor calibration error 1

SC311  Potential sensor calibration error 2

SC312  Potential sensor calibration error 3

SC314  Potential sensor calibration error 4

SC315  Potential sensor calibration error 5

SC316  Potential sensor calibration error 6

SC317  Potential sensor calibration error 7

SC320 Poylgon motor error/lock

SC321 Nolaser writing signal F-gate error 1

SC322 1st laser synchronization signal error

SC323 LD drive current over

SC324 Drive current over

SC325 Magnification correction error

SC326 2nd laser synchronization error

SC327 LD unit home position error 1

SC328 LD unit home position error 2

SC329 LD unit home position error3

SC320 LD unit no intial setting

SC321 LD unit home position error 4

SC332 LD unit present position error

sc335 Polygonal mirror motor error 1

sc336 Polygonal mirror motor error 2

sc337 Polygonal mirror motor error 3

sc338 Polygonal mirror motor error 4

Copier printer repair maintenance error codes are usually bunched in groups. You will notice several of the above printer copier service repair codes all related to the polygonal motor (laser motor).   This simplifies the repair of  copiers for copier printer technicians.  Advanced Business Computers Inc in Miami Florida will help with your repair problem with one simple phone call 305 477-2320 or send them an email for additional help with your Ricoh, Savin, Gestetner or Lanier copier printer scanners repairs and maintenance.

One of the most frustrating parts of copier printer repair service is to quickly determine the meaning of error codes.  Savin, Ricoh, Gestetner and Lanier copier printer repair maintenance codes are all the same. The copiers use the same maintenance and repairs parts because all are manufactured by Ricoh corporation,

The following list of copier maintenance repair error codes are directly from the Ricoh service manuals.   If you are familiar with repairing Ricoh and Lanier copier printer them the errors codes are group by problem.  Several of the copier printer error codes are very similar.  This group of printer copier error codes from Ricoh, Savin, Gestetner and Lanier copiers scanners start with copier repair error code SC184 and ends at SC306.

SC 184 CIS Transmission error

SC191 BAr code scanning error

SC192 Automated SBU adjustment error

SC193 Image transfer error/IDU error

SC194 SBU white level detection error

SC195 DF gate assert error

SC196 DF gate negate error

SC197 DF gate error

SC198 Memory address error

SC188 DF scanning finish error

SC201 Polygon motor error

SC220 Laser synchronization detection error

SC221 Scan length detection errro

SC230 BCU received no feedback from LD F-gate timeout

SC231 Laser beam feedback from LD F-gate error

SC240 LD power supply excessive

SC260 HP sensor error

SC261 HP sensor not turning off

SC285 Line position error

SC300 Charge corona output error 1

SC301 Charge corona output error 2

SC302 Charge corona output error 3 grid voltage error

SC303 Charge corona output error 4 grid leak

SC304 Charge roller current correction error

SC305 Charge corona wire cleaner error 1

SC306 Charge corona wire cleaner error 2

Next week look for another list of copier printer repair maintenance error codes for Ricoh, Savin, Gestetner and Lanier brands of printer copier scanners.  if you have printer repair or copier repair questions please post a question here or contact Advanced Business Computers Inc in Miami Florida for more repair help and problem solving.

The following is a partial list of Service repair codes for Ricoh, Savin, Gestetner and Lanier. I will list other Ricoh repair error service codes in the in groups in during the following few weeks as time permits. If you have a particular Lanier Ricoh Savin or Gestetner error code you need to be defined to repair your copier printer scanner please post a question.

The copier repair codes and printer service codes were derived from the service manuals from Ricoh Lanier. If you are familiar with repairing Ricoh and Lanier copier printer them you know that Ricoh, Lanier, Savin and Gestetner are all the same machines but with different names. They use the same repair parts and share the same copier printer error codes.

The first group of Rioch Savin Gestetner and Lanier copier printer scanner repair codes include mostly services codes related to the scanner portion.

SC101 Exposure lamp error

SC107 Sacnner Lamp regulator Malfunction

SC120 Scanner home position error 1

SC121 Scanner home position error 2

SC 122 Scanner home position error 3

SC123 Scanner home position error 4

SC125 Scanner motor speed error 1

SC126 Scanner motor speed error 2

SC127 Scanner motor encoder rotating direction error

SC128 Scanner motor start erro

SC129 Scanner motor speed control error

SC130 SBU defective error/Scanner start adnormal

SC131 F-Gate assert during shading

SC142 White level detection error

SC143 SBU auto adjust error

SC144 SBU connection error

SC150 Scanner Rom mistmatch

SC170 Scanner DAJ adnormal error1

SC172 Scanner DAJ adnormal error 2

SC173 Scanner lamp regulator adjustment error

SC174 Scanner DA2 adnormal

SC182 CIS lamp adnormal

SC183 CIS auto adjust error

The next set of error copier printer repair for the Ricoh, Savin, Gestetner and Lanier service problems will be posted next week.  If you need further assistance to repair your copier printer by Ricoh Gestetner Savin or Lanier contact Advanced Business Computers. Comments and additions are always welcome.

One of the most common copier printer repair problem is related to the fuser assembly. Often questions are asked about replacing the units verses obtaining the PM kit or fuser repair parts for copiers printers.  On a small number of some model copier printers by Rich, Lanier, Gestetner, Savin, Sharp, Canon and other copeir printer scanners the user can actually replace the fuser fixing assembly.  the fuser or fixing assembly (both are the same thing) is the part that uses heat and pressure to fuse (Melt) the toner onto the paper.

The fuser contains gears, rollers, thermal control devices and heating elements. if you get a fuser error code many times it is cause by the copier printer thermistor or thermostat failure inside the fuser assembly. On most models the copier printer repair consists of replacing 2 to 3 thermal control devices. This requires complete dis-assembly of the fuser assembly which is not something most people can do on their own unless they are trained copier printer certified repair technicians. teh average time to do this task is 1 to 1.5 hours with copier repair parts ranging from $60 to $100 dollars depending upon your copier printer scanner model.

The second cause of fuser failure is worn out parts. This requires a complete copier printer fuser repair overhaul or replacement.  On some models the solutions is just to swap the fuser assembly to repair the copier printer problem which can be accomplished by a end user with limited repair skills.  However, with many copier printer scanner models by Ricoh, Canon, Toshiba, Savin, Gestetner, Lanier and other brands there is a maintenance kit design specifically to rebuild the fuser assembly. The maintenance kit requires a certified copier printer repair technicians to install and adjust. The repair takes approximately 1.5 hours with parts costs $290 to $500 depending upon your model and manufacture of the copier printer.

The copier printer maintenance kit usually contains 95% of all the wear and tear parts in the fuser assembly. Some additional parts that may be need are the fuser bushings, cleaning webs and fuser drive gears.  yes, you can purchase a whole fuser instead of the maintenance kit but be warned the whole fuser assemblies are very very expensive. The average costs of a complete fuser assembly on a mid size copier printers is usually $600 to over $1000 not including the labor to install and adjust the equipment. If your copier printer has a fuser error or paper jam at the fuser them it needs maintenance.  If you have questions please contact Advanced Business Computers or ask it on this blog for a quick response.  Copier printer parts and maintenance is important to keep your business running smoothly. Ask for a copier printer maintenance agreement service quote before you have problems to avoid expensive repairs.

This is a simple yet common problem.  We just received a question about a hp laser printer printing pages of garbage random characters.  Laser printers copiers are mostly dumb devices. They sit there and want for a command from your computer network or individual desktop to print pages.

Each laser printer copier have software drivers that are installed on your computers to control the printing scanning and faxing through your printer copier fax multi-function device (MFD). Some copier printers will accept commands using universal PCL5 or PCl-6 printer commands.

The simplest causes of this printer copier repair issue is a loose printer cable. Make sure the cables going to the printer copier are secure.  If its loose or cut then secure and/or replaced the cable to solve the printer repair problem. If the cable is not loos then continue reading to solve the copier printer repair problem.

If  you print a document using the wrong or bad printer driver, the printer will either not print at all or it will print our garbage characters.  If this happens first see if the correct laser printer is selected in the properties page (select file, print and look at the selected printer).  Do this when you have the document that did not print right on your screen.  This is a simple printer repair problem. If you have the wrong printer selected then select the right one to fix the printer copier repair problem of printing garbage.

If you have the correct printer select you will need to reinstall the printer driver (first delete the old driver and then download a new driver).  It’s important that you DELETE the old printer and then DOWNLOAD from the Internet the most current copier printer drive to repair this problem.  Do not try to repair the printer problem with your current driver.

If  the above does not solve the printer repair problem then call a copier printer repair professional for further advice. the copier printer repair may entail more complicated network problem, corrupt print files or the copier printer controller repair. Or send a question through this blog for a quick replay.