One of the more common problems is a light print or a vertical area of a page with light or no text on the printer copier.  Most printer copier image repair problems are a process of elimination.  All digital laser or led based printer copiers faxes use toner and developer that are either mixed in the copier printer or premixed in the toner cartridge. Knowing this fact is important when repairing copier printer scanner equipment.

If you need to repair printer image problems then with light areas then first determine if you have a toner cartridge that contains both toner and developer or if you have separate toner, developer and drum unit.  If you have an all in one toner cartridge then change the cartridge to see if the problem is resolved.  If changing the toner, developer drum all in one cartridge resolves the problem than you are either low on toner or there is a blockage in  the developer area of the cartridge.

If your printer copier has separate toner, developer and drum units then you need to look at the developer unit first and then the drum unit to repair the copier printer light image problem.  If you  are low in developer or the developed mag roller has a blockage then it will cause light or totally blank areas on your print.  When you repair of the copier printer image problem be careful not to touch the mag roller with your fingers which can cause skin oils to damage the roller and cause future clogs.  Now check if you are low of developer powder. Some copier printers do not require replacing the entire developer unit if you are low in developer. Instead you just need to buy the developer powder, put in the powder and adjust the machine. If you are not sure ask your copier printer repair technician.

If you copier printer is not low on developer look for blockage in the toner hopper or developer unit. Blockage will either cause toner and developer not to mix properly or not to be transferred to the drum unit. Another cause of light prints is the fuser assembly not applying enough pressure on the page to fully transfer the toner but this is a less likely cause than a developer problem.  Copier printer repair requires qualified technicians to resolve problems quickly.  This article is designed to give you and idea of the copier printer scanner repair process so when you speak to your certified printer copier repair tech you have a understanding of what they are telling you.

One of the most common copier printer repair problem is related to the fuser assembly. Often questions are asked about replacing the units verses obtaining the PM kit or fuser repair parts for copiers printers.  On a small number of some model copier printers by Rich, Lanier, Gestetner, Savin, Sharp, Canon and other copeir printer scanners the user can actually replace the fuser fixing assembly.  the fuser or fixing assembly (both are the same thing) is the part that uses heat and pressure to fuse (Melt) the toner onto the paper.

The fuser contains gears, rollers, thermal control devices and heating elements. if you get a fuser error code many times it is cause by the copier printer thermistor or thermostat failure inside the fuser assembly. On most models the copier printer repair consists of replacing 2 to 3 thermal control devices. This requires complete dis-assembly of the fuser assembly which is not something most people can do on their own unless they are trained copier printer certified repair technicians. teh average time to do this task is 1 to 1.5 hours with copier repair parts ranging from $60 to $100 dollars depending upon your copier printer scanner model.

The second cause of fuser failure is worn out parts. This requires a complete copier printer fuser repair overhaul or replacement.  On some models the solutions is just to swap the fuser assembly to repair the copier printer problem which can be accomplished by a end user with limited repair skills.  However, with many copier printer scanner models by Ricoh, Canon, Toshiba, Savin, Gestetner, Lanier and other brands there is a maintenance kit design specifically to rebuild the fuser assembly. The maintenance kit requires a certified copier printer repair technicians to install and adjust. The repair takes approximately 1.5 hours with parts costs $290 to $500 depending upon your model and manufacture of the copier printer.

The copier printer maintenance kit usually contains 95% of all the wear and tear parts in the fuser assembly. Some additional parts that may be need are the fuser bushings, cleaning webs and fuser drive gears.  yes, you can purchase a whole fuser instead of the maintenance kit but be warned the whole fuser assemblies are very very expensive. The average costs of a complete fuser assembly on a mid size copier printers is usually $600 to over $1000 not including the labor to install and adjust the equipment. If your copier printer has a fuser error or paper jam at the fuser them it needs maintenance.  If you have questions please contact Advanced Business Computers or ask it on this blog for a quick response.  Copier printer parts and maintenance is important to keep your business running smoothly. Ask for a copier printer maintenance agreement service quote before you have problems to avoid expensive repairs.

Over the past several years Ricoh has manufactured several brands of copier printer for lease. Basically, a company such as Lanier would contract with Ricoh to put the Lanier copier printer name on a Ricoh products.  Unlike when Sharp put he Imagistics label on their printer copiers, Ricoh does not change anythign except the name on the machine. This means whether the toner, drum or maintenance kits says Lanier, Ricoh, Savin or Gestetner they are all the same copier repair parts and kits.

Ricoh is not alone with the practice. Many people think HP actually make printers. Would it surprise you to know the HP laser printer actually uses a Canon machine and relabels it as their own.  Many years ago Canon use to market their own brand of laser printers. However, they struck a deal with HP to market them under the HP printer name.  Same printer repair parts and printer supplies but just a different name and sometimes a bit of a difference on the outside plastics. So it you need you HP laser printer repairs the original parts may say Canon or HP.

This is the same practice Sharp uses to make Imagistics copiers.  Imagistics went to Sharp to relabel the Sharp copier printer to Imagistics. All the copier repair parts are the same except for the toner.  Imagistics had Sharp corporation modified the copiers toner and toner hopper to make them a little different than the Sharp copier printer to force clients to buy Imagistics toner.  Everything else is the same.  The Sharp copier repair codes, printer error numbers and replacemnet parts are all the same.

If you need you Kyocera or copystar repair then same holds true. They are exactly the same copier printer scanners but with different names.  Even the copier printer model numbers are similar CS verse MK. copystar CS-3035 is the same as the Kyocera km-3035. The Kyocera repair parts for the KM-5050 are the same as the Copystar repair parts for he cs-5050.

If you need additional help with copier printer repairs, parts or maintenance please ask a question through this blog or contact Advanced Business Computers Inc for a quick repair quotes and response.

This is a common error code for Ricoh copiers, Savin and Gestetner copiers that need service.  Recently Ricoh has purchased Lanier and now is naming all their new machines Lanier instead of Gestetner, Savin and Ricoh. However, the copier service error codes have remained he same.

When you get this copier printer service code it means the fuser or fixing assembly (same part) has thermistor problem. The copier fuser’s thermistors help regulate the temperature of the fuser assembly. The fuser assembly on all copiers including Canon, Kyocera, Ricoh, Sharp and other brands is the part that melts the toner onto the page.

Getting back to the repairing the copier on Ricoh, Savin, Lanier and Gestetner models that have the fuser or fixing code error. The majority of the time the fusers’ thermistors (Middle and read) need to be replaced.  Just cleaning them will not solve the copier repair service code.

It is usually, depending upon the machine, its a 1 to 2 hour copier repair job because the copier repair service technician will need to dissemble the fuser,  insert the two new thermistors, re-assemble,  reset the error code and test the copier machine repair. Also, ask the copier technicians to to do a copier cleaning maintenance while on site.

If you have any questions please post them to this blog or contact Advance Business Computers.