Printer copier, fax machines and other paper processing office equipment get paper jams. Sometimes it’s due to excessive wear of printer parts or copier document feeders. Paper jams will happen and require printer copier repair technicians. However, some jams are preventable and resolved easily without a printer or copier repair technician.

First, inspect the paper path from the feeder all the way out the printer copier. Turn off your digital copier or laser printer first. Check for paper clips, staples and excessive dirt. Remove any foreign material. Be careful of the fuser assembly which gets VERY HOT and can cause a burn.  If you see anything in the fuser wait until it cools down. Never use a metal or other hard object to stick into the fuser or you WILL CAUSE damage.

Second, If you find the sheet of paper inside the printer copier always pull the paper out in the direction of paper travel. Do not pull it out backwards.  Again be careful of the fuser assembly and turn the printer copier scanner off first.

Third, check to see if the paper you are using is within the specifications of the laser printer or digital copier. Do not use inkjet paper in a toner based photocopier or any laser printer. Most of the paper designed for ink based equipment has special coating that will damage fuser assemblies over time.

Forth, if the jams are happening at the paper tray or draw, then fan the paper. Check for static electricity. If the paper is sticking together then it can cause a jam.

Fifth, replace damp or moist paper. Do not store paper in a humid area and other the flip side if the paper is out it maybe too dried out.  Also, always make sure the paper is straight in the paper tray and adjust the paper guides so the feed rollers work better.

Finally, if you are not sure and you are in the Miami or Ft. Lauderdale areas of Florida contact Advanced Business Computers for additional laser printer or copier scanner repair help and maintenance.

Problem with printing to a digital copier or copier printer. It takes too long to print the document.

Cause One:    The higher the resolution the slower the print job. The laser printer does not start printing until it receives the full letter document into the printer copier memory.  The more details your printer copier document ha the longer it will take to download to the equipment. Try limiting the amount of graphic or increase the amount of memory in your printer or copier printer.

Cause Two: Older computer upgraded with a new operating system. The printer or print copier scanner can only receive the document as fast as the computer can send it.  The new operating systems have more overhead and will cause an older printer copier to seem slow but the actual problem may be the computer. Make use your computer has MORE than the minimum amount of RAM for your operating system to help speed downloads to your digital printer or printer copier scanner office machine.

Cause Three: Using older type of connector instead of faster or slow network. If your copier printer scanner is on a network then that’s another bottle neck. Your document must go through your computer to a network switch which routes it to the actual printer copier. Check to see if your are using 100 or 1000 switch. Does your computer have a 1000 GHz connection or the slower 100? Upgrading you network switches and network adapter will speed up the whole network and the printer copier speed.

If you need assistance in speeding up your computer or are looking for suggestions on how to improve your copier printer work flow contact Advanced Business Computers Inc.

Does your company  lease or have a maintenance agreement for copier printer scanner multi-function machines from Sharp, Xerox, Canon, Minolta, Toshiba, Ricoh or other company?  Do you know your options at lease end can greatly reduce costs while improving efficiencies of your office?

First let’s be realistic: Printer copier leasing companies are interested in one thing and one thing only -> Lock you into a 3 to 5 year copier scanner lease so nobody else can offer you better equipment, pricing or service.  They want to move new hardware and lock you for several years because they have quotas to meet from Canon, Sharp, Ricoh, Minolta or they loose their dealership.

Point One: How do you know?  Do the following:  ask your copier leasing dealer what brands they offer new. If only can offer one printer copier brand or a copier printer scanner brand series all made by the same company (Ricoh, Lanier, Savin and Gestetner are all the same copier company) then you know they have quotas to meet and they have an agenda to move hardware whenever they can period.

“…they have an agenda to trap you for years ”

If this is the case be careful! Just because digital copier printer is a well know brand does not mean it’s the most cost effective or efficient equipment you!

Point two: Bugging you way before renewal time. This is another tactic to trap you even longer and to move more copier leased equipment again. If you printer copier equipment is functioning well and it meets your needs then why are they bugging you?

Simple: They need to keep moving equipment to meet quotas and they do not want to take a chance that another company may offer you better equipment at a competitive price.  This is a tactic to lock you up for another bunch of years beyond your original contract for 3 to 5 years!

Point Three: Over billing for pages you do not use. This is the third and most abused tactic of copier printer scanning leasing companies. Include pages in the lease that they know you will never use. They will ask you what is your estimated monthly volume then they add a few thousand pages and quote you the bunch of pages at a seeming low price.

Did you know 87% of the companies who fall for this copier per page tactics actually costs you 243% to 380% more per page than quoted because you never use up all the allocated monthly or quarterly pages?

Why pay for pages you never use? There is no page overage or lease refund! You pay the monthly price even if you do not print a single page.

“….costs you 243% to 380% more per page than quoted.”

Why are these three points important?

Simple: Your company’s’ business is to make money. You do this by offering your product and service while keeping costs down on your needs to make a profit. Every dollar you save in print management costs of copier printers actual costs and efficiencies increases your profits and pay check.

You have better options: Wait for Part II or contact Advanced Business Computers Inc now!

Kyocera copiers, printers and copier printer scanner multi-function equipment have a great history of excellent quality equipment with long time between failures. The Kyrocera equipment includes the Copystar brands and Mita – Kyrocera.  Kyrocera  is considered the cadillac of machine by their repair service techs. Their durability and long cost to operate makes then a ideal choice for busy offices.

If you have   Canon, Ricoh, Sharp, Minolta or other copier printer scanner then you will be shocked to know that Kyocera maintenance kits last 250,000 to 400,000 pages between replacement depending upon the model of the printer copier scanner.  Advanced Business Computers Inc. services most brands of printer and copiers including Ricoh, Sharp, Toshiba, Canon, Minolta, Kyocera, HP, Okidata, Lexmark, Copystar and other brands include faxes.

The Kyrocera copystar service repair maintenance kit consist of 99% of all the parts that cause failures on their line of copier printer scanners.  It contains the following copier repair parts:

Fuser assembly, drum unit, developer unit, complete set of pick up rollers for the drawers, primary charge roller and other parts.  All the part can be replaced by a certified copier printer repair technician in approximately 1 hour including cleaning the machine.  It is not a part to be replaced by end user of the copier printer.

No other company has a single kit that consists of all the part or a kit that last as long as the Kyrocera Copystar maintenance kit. Other companies make good machines, however, they are maintenance intensive.  Many Ricoh, Canon, Minolta, Toshiba and other brands have several maintenance kits for each machine. Case in point: Ricoh usually has two maintenance kits one for the fuser and one for imaging.  However, they are parts that require rebuilding of each of the units which results in high labor cots. Also, the maintenance kits last on the average 80,000 to 120,000 (some have 250K kits). This means for every ONE Kyrocera kit you will need to due 3 to 4 equivalent Ricoh kits.  What a waste of time and money!

Back to the Kyrocera copier maintenance kit repair - >  Service technicians for the photo copier will install all the parts, clean the machine, color balance and then do a final test. The copier repair technician for the photo copier printer should retain a print out of the page counters.  The printout is a record of when the repair parts were replaced and provide information needed to verify warranty if a problem arises with the photo copier printer scanner in the near future.

All in All Kyocear makes on the the best best line of copier printers scanners in the market. They are very durable and have extremely low photo copier maintenance repair requirements when you compare them to other printer copier brands.

Q:  Which has the most amount of memory a laptop and notebook? And which of the two computers comes with the greatest amount are for data storage?

A:  memory has always confuser non techie types.  Computer systems, laptops and notebooks have basically two types of memory: temporary and permanent memory.  Your computers processor, video cards and other components used the temporary memory to as their scratch pad to do various functions.  The permanent memory is for storage do data and programs when not in use.

It depends on what you are calling a notebook verses a laptop. If you are referring to the ultra thing notebooks, ipads or very small notebooks that do not use a hard drive to store information then they hold less than regular larger units. Other than that they can both have equal amounts of memory of all types.

The storage memory can be in a form of a hard drive, flashcard, USB drive, CD, DVD or other memory card. Most computers except for the very thin ones or very small devices have a hard drive as storage. If the notebook or laptop you are comparing use a hard drive then they both can house as much as the other.

Check the actual drive storage amount 160Gb, 250gb, 300gb, etc.

RAM, temp memory is usually 1gb, 2gb, 3gb or 4gb.

If you have a question please either reply to this post or send contact Advanced Business Computers Inc.  Get free help with copier printer repairs, computer virus removal support and 97% accurate computer and printer repair quotes over the phone or Advanced Business Computers website.

Clients continually ask general and specific questions about computer repairs, copier maintenance and printer repairs many times. Here are this months most asked repair questions about printer copiers, computers and fax repair service:

Q: Is there a difference between laptops and notebooks in speed.

A:  No there is no difference between equally computer laptops and notebooks in speed.  Computer laptops and notebooks  if they have the same processors, memory and video chip set.   Yes, they can have the same internals as each other on their mainboards. the main difference ti the added features  such as the computer laptops and notebook hard drive size (some notebooks use memory chips instead of a hard drive), whether it has a dvd-rw or not, battery size, etc.

The rule of thumb:  low price units usually have slower processors and less features. The more you speed usually the faster the system when comparing desktop or laptop. It’s always better to determine what software you need first and then select a system that runs the software at a good speed based on your budget and needs.

Q:  I’m having problems getting my system to boot from my Windows XP pro CD.  I need to repair my computer. I changed the bios to force stat up from CD and it’s not will not fix my computer problem.  My Dell computer has a repair problem it continues to loop around, start normally, safe mode etc

A:  Let’s start by testing the CD in another machine to see if the CD work.  just insert the Windows XP computer repair recovery CD into a different computer and see if it start. Do not execute the program just see if it comes up. It it works then you know the Windows XP computer repair recovery CD’s are good.

Now put the CD’s back into the Dell computer and boot up the system. What happens next? IF it does not try to boot from the CD you will need to go into the computers Bios and set the boot sequence to first check the CD or DVD drive. If it set to boot from the hard drive first it will never go to the CD or DVD.  Now that you are set up properly you should be able to  recover your system.  But remember your original problem sounds like a virus problem. It;s highly recommended to low format your hard drive before re-installing and repairing your computer system. If you need further help contact us at Advanced Business Computers Inc. for your South Florida Miami and Ft. Lauderdale computer repair needs.

What are the maintenance steps for copiers, printers, faxes and scanners?  Just like you car: printers copiers scanners need regular maintenance to prevent expensive repairs and copier printer problems.

First, it’s not using condensed air to blow-out toner, dirt and paper particles. This actually causes more damage than good because it pushes the dirt and toner into the device causing damage to fusers, drums and other parts.  Step one on printers:  remove the toner cartridge, drawers, fuser assembly and other parts.  Then use a 2 micron filter vacuum.

Step two:  Use a rubber restore chemical on the paper feed rollers (or replace he rollers) and lubricate the proper internal gears.  During this process all the drums, developers, hoppers and other components are checked for leaks, excessive wear and corrosion.

Test and make any image quality adjustment. Yes you can do this yourself if you have the tools and know how. Many people do their own car oil changes and a few install their own tires including balancing them – do you? What is peace of mind worth to you to have the job done right?  Call now to prevent expensive copier printer or fax repair bills!

Copier printer repair technician would actually do an more intensive copier printer maintenance procedure including lubricating gears and assemblies. If you want a more details answer then contact Advanced Business Computers Inc located in Miami Florida. they cover all of Southeast Florida for you printer copier fax computer and scanner problems.

Computer repair printer service solutions. Questions received from clients concerning their computer problems, copier maintenance, networking help and other printer fax service.

Q: Between laptop and notebook, which of the two computers comes with the greatest amount and secondary storage?

A: This is a common question that is a bit confusing to many people. It depends on what you are calling a notebook verses a laptop. If you are referring to the ultra thing notebooks, ipads or very small notebooks that do not use a hard drive to store information then they hold less than regular larger units.

Your computer has two types of storage: temporary memory (RAM) and storage memory.  The storage memory can be in a form of a hard drive, flashcard, USB drive, CD, DVD or other memory card.

Most laptops except for the very thin ones or very small devices have a hard drive as storage. If the notebooks you are comparing use a hard drive then they both can house as much as the other.

Check the actual drive storage amount 160Gb, 250gb, 300gb, etc.

RAM, temp memory is usually 1gb, 2gb, 3gb or 4gb.

Q: Printer Copier repair problem: Is printer copier maintenance need and what goes bad if not done on a regular basis?

A: Your Copier, printer, scanner and fax equipment are just like your car: they need regular maintenance to prevent premature repairs.  Dirt, paper fiber and toner builds up in the machine can cause excessive wear on the drums, rollers and fuser assembly.

The average fuser assembly repair on a HP printer is $277. On a Ricoh, Sharp, and Canon copiers it’s $465 (average). Some brands and models are much higher.. Drums and developer units on copier printers are just as expensive. Fusers and drums are designed to last 20K, 5K, 120k or more (Kyocera 250K) pages between replacements. However if your machine is not properly maintained their life is greatly reduced.

Even toner cartridges on printers will have shorter lives if you do not get regular maintenance.  Ask Advanced Business Computers the printer copier maintenance steps needed to prevent repair problems. Just like a car tune-up, your copier printer scanner needs regular service maintenance to prolong the life of the printer copier and to prevent expensive printer repairs.

Every month clients call with questions concerning computer repair, printers service,  laptops repairs, copiers, etc. Many times we get the same question from different clients. Here are some frequently asked questions:

Q: Between notebook and laptop, which of the two computers has the fastest processor?

A: There is not a difference between the two. You can get equal speed from both with equal processors/memory/hard drive. The rule of thumb:  the more you are willing to spend the faster a system you can obtain whether desktop or laptop. It’s always better to determine what software you need first and then select a system that runs the software at a good speed based on your budget and needs.

Q: I have set the bios to boot from CD and it’s not recognizing the bootable CD (Windows XP PRO). I need advice on this computer repair. I need to fix my operating system. My Dell Dimension 4600 continues to loop around in regular mode and will only boot up in safe mode.

A: The first thing is to test that your laptop’s CD or DVD drive is working.  Download UBCD (Ultimate Boot CD) and burn it to a disc on another computer. On the PC you just use to create the CD test to make sure it works. Remember you may need to change the system settings to tell it to boot from the CD drive first instead of your hard drive. If you are not sure how to do this call our office.

Now take the CD and try it on your computer to see if it repairs the problem. If you cannot boot your laptop (i.e, cannot read) then you need a new CD or DVD drive for your system.

Now, if you are trying to restore your computer repair system from the recovery CD, most of the time if fails unless you format the hard dive first. When you format it you will lose all your data and programs.  Call Advanced Business Computers Inc for details on how to get around this problem.

Look for more computer repair service solutions. If you have a computer repair problem please post it contact Advanced Business Computers Inc.

Every month clients call with questions concerning printers, laptops, copiers, etc. Many times we get the same question from different clients. Here are some frequently asked questions:

Q: Between notebook and laptop, which of the two computers has the fastest processor?

A:  There is not a difference between the two. You can get equal speed from both with equal processors/memory/hard drive. The rule of thumb:  the more you are willing to spend the faster a system you can obtain whether desktop or laptop. It’s always better to determine what software you need first and then select a system that runs the software at a good speed based on your budget and needs.

Q: I have set the bios to boot from CD and it’s not recognizing the bootable CD (Windows XP PRO). I need to fix my operating system. My Dell Dimension 4600 continues to loop around in regular mode and will only boot up in safe mode.

A: The first thing is to test that your laptop’s CD or DVD drive is working.  Download UBCD (Ultimate Boot CD) and burn it to a disc on another computer. On the PC you just use to create the CD test to make sure it works. Remember you may need to change the system settings to tell it to boot from the CD drive first instead of your hard drive. If you are not sure how to do this call our office.

Now take the CD and try it on your laptop.

If you cannot boot your laptop (i.e, cannot read) then you need a new CD or DVD drive for your system.

Now, if you are trying to restore your system from the recovery CD, most of the time if fails unless you format the hard dive first. When you format it you will lose all your data and programs. Call for details on how to get around this problem.

Q: Between laptop and notebook, which of the two computers comes with the greatest amount and secondary storage?

A: This is a common question that is a bit confusing to many people. It depends on what you are calling a notebook verses a laptop. If you are referring to the ultra thing notebooks, ipads or very small notebooks that do not use a hard drive to store information then they hold less than regular larger units.

Your computer has two types of storage: temporary memory (RAM) and storage memory.  The storage memory can be in a form of a hard drive, flashcard, USB drive, CD, DVD or other memory card.

Most laptops except for the very thin ones or very small devices have a hard drive as storage. If the notebooks you are comparing use a hard drive then they both can house as much as the other.

Check the actual drive storage amount 160Gb, 250gb, 300gb, etc.

RAM, temp memory is usually 1gb, 2gb, 3gb or 4gb.