This is going to be a shorter post on printer repair of for HP, Lexmark, Kyocera and other laser printers.  Many times during the year clients call with a common problem when when they use more than on size of paper. Its the HP repair size mis-match problem. This error occurs when the laser printer receives a command from the computer to print on a size of paper not in the paper cassettes or the MP tray (tray 1).  First, this is not a printer repair problem.  It’s a user error.

If your HP, Lexmark or Kyocera laser printer drawer is setup as legal size and you send a 8.5″ x 11″  (standard size paper) print job to it you will receive this error “size mis-match” or a message that says to load standard paper. The printer is acting correctly.  If thinks is should be getting a legal job sent to the paper drawer but instead you are sending a standard size paper job.  The repair of the printer is simple:  change the paper in the drawer to standard size. Now if you wanted to print legal and you think you are sending a legal size job and you get this message the Lexmark HP printer repair is still not needed.

Always check the properties for paper size when you get this message. You will get the HP printer repair error size mis-match if your properties of the file you are sending is incorrect. Each document you send to the Lexmark, Kyocera, HP or other laser printer maintains information from the last time it was printed.  If the last time you used legal paper when printing then unless you change the properties of the file with your computer it will think you are using legal size paper again. If you printer has standard paper and the computer says legal then you will get a size mis match error. The computer ALWAYS overrides the printers default configuration.

The MP tray is a little different. The MP tray can not tell the difference between legal or standard size paper.  If you say legal and it has standard 90% of the time you will get a paper jam! Why? Because it is expecting a long sheet of paper when it is printing and when it see the end of the page too soon it will give you a error. This is a simple HP repair maintenance problem resolution.

This simplifies the repair of HP Lexmark Kyocera printers.  Advanced Business Computers Inc in Miami Florida will help with your repair problem with one simple phone call 305 477-2320 or send them an email for additional help with your laser printer copier fax repairs and maintenance.

One of the more common problems is a light print or a vertical area of a page with light or no text on the printer copier.  Most printer copier image repair problems are a process of elimination.  All digital laser or led based printer copiers faxes use toner and developer that are either mixed in the copier printer or premixed in the toner cartridge. Knowing this fact is important when repairing copier printer scanner equipment.

If you need to repair printer image problems then with light areas then first determine if you have a toner cartridge that contains both toner and developer or if you have separate toner, developer and drum unit.  If you have an all in one toner cartridge then change the cartridge to see if the problem is resolved.  If changing the toner, developer drum all in one cartridge resolves the problem than you are either low on toner or there is a blockage in  the developer area of the cartridge.

If your printer copier has separate toner, developer and drum units then you need to look at the developer unit first and then the drum unit to repair the copier printer light image problem.  If you  are low in developer or the developed mag roller has a blockage then it will cause light or totally blank areas on your print.  When you repair of the copier printer image problem be careful not to touch the mag roller with your fingers which can cause skin oils to damage the roller and cause future clogs.  Now check if you are low of developer powder. Some copier printers do not require replacing the entire developer unit if you are low in developer. Instead you just need to buy the developer powder, put in the powder and adjust the machine. If you are not sure ask your copier printer repair technician.

If you copier printer is not low on developer look for blockage in the toner hopper or developer unit. Blockage will either cause toner and developer not to mix properly or not to be transferred to the drum unit. Another cause of light prints is the fuser assembly not applying enough pressure on the page to fully transfer the toner but this is a less likely cause than a developer problem.  Copier printer repair requires qualified technicians to resolve problems quickly.  This article is designed to give you and idea of the copier printer scanner repair process so when you speak to your certified printer copier repair tech you have a understanding of what they are telling you.

This copier repair error code list is getting longer and longer. the Ricoh, Lanier Savin and Gestetner repair copier printer scanner codes will take several more blog posts to complete.  If you need them fasted contact Advanced Business Computers Inc in Miami for a quick copier printer repair quote.  Some of the copier repair problems and maintenance mean the same and refer to the same printer copier repair procedures.  Make sure you reference the service manual for detail printer copier repair instructions.

Here is the next batch of ricoh savin lanier and gestetner copier printer service repair maintenance codes.

SC340 TD sensor output error

SC341  TD sensor adjustment error

SC342 TD Sensor adjustment error 2

SC 343 Yellow sleeve motor lock

SC 344 Magenta sleeve motor lock

SC 345 Developer  bias leak

SC 346 Color developement motor lock

SC 350 sensor/patern test error 1

SC 351 Sensor/VSG test error 2

SC 352 Sensor/pattern edge detect error 3

SC 353 Sensor LED current adnormal erro 4

SC 354 ID sensor error 5

SC 355 Yellow TD sensor adjustment error

SC 356 Magenta TD sensor gain adjustment error

SC 357 Cyan TD sensor gain adjustment error

SC 360 hard disk detection error 1

SC 362 hard disk detection error 2

SC 364 hard disk error

SC 365 Image storage address error

SC 366 hard disk bad sector max

SC 367 hard disk bad sector

SC 370 IMAC input FIFO error

SC 371 Yellow TD sensor detection error

SC 372 IMAC output error

SC 373 Magenta TD Sensor detection error

SC 374 IMAC modes setting error

SC 375 Yellow TD sensor lower detection abnormal

SC 376 Data transmission error

SC 377 Magenta TD lower

Next posting we will start with the calibration errors for repairing the copiers printer by Savin Ricoh and Gestetner.  If you are handy with tools you can handle simple repairs such as replacing fuser, drums and developers for the copier printers. However, may repairs requires technical knowledge and experience in copier printer repairs and maintenance. You may want to consider copier printer lease maintenance agreements that cover all supplies, repairs and labor on your printer copier scanner equipment for your business.

Copier printer repair first step in problem resolution is to determine the actual error.  If you plan to repair copiers or printer copier multi function office equipment then having a current list of error codes is essential.  Once you understand the copier repair error you can either opt or make sure your copier repair technician is qualified to do the work.

Before you choose a copier repair technician or maintenance company test their knowledge.  Call the copier printer repair company ask give them the error code and see if they can quickly determine what the printer copier repair error code means and provide a valid solution.  Do worry if the copier printer repair company say they need to see the machine first before they will give you a possible solution. Qualified copier printer repair facilities haev the ability to give phone quotes. be very careful of ones who can not.

Here is the next batch of error repair codes for Savin, Gestetner, Ricoh and Lanier copier printer scanner machines.

SC310 Potential sensor calibration error 1

SC311  Potential sensor calibration error 2

SC312  Potential sensor calibration error 3

SC314  Potential sensor calibration error 4

SC315  Potential sensor calibration error 5

SC316  Potential sensor calibration error 6

SC317  Potential sensor calibration error 7

SC320 Poylgon motor error/lock

SC321 Nolaser writing signal F-gate error 1

SC322 1st laser synchronization signal error

SC323 LD drive current over

SC324 Drive current over

SC325 Magnification correction error

SC326 2nd laser synchronization error

SC327 LD unit home position error 1

SC328 LD unit home position error 2

SC329 LD unit home position error3

SC320 LD unit no intial setting

SC321 LD unit home position error 4

SC332 LD unit present position error

sc335 Polygonal mirror motor error 1

sc336 Polygonal mirror motor error 2

sc337 Polygonal mirror motor error 3

sc338 Polygonal mirror motor error 4

Copier printer repair maintenance error codes are usually bunched in groups. You will notice several of the above printer copier service repair codes all related to the polygonal motor (laser motor).   This simplifies the repair of  copiers for copier printer technicians.  Advanced Business Computers Inc in Miami Florida will help with your repair problem with one simple phone call 305 477-2320 or send them an email for additional help with your Ricoh, Savin, Gestetner or Lanier copier printer scanners repairs and maintenance.

One of the most frustrating parts of copier printer repair service is to quickly determine the meaning of error codes.  Savin, Ricoh, Gestetner and Lanier copier printer repair maintenance codes are all the same. The copiers use the same maintenance and repairs parts because all are manufactured by Ricoh corporation,

The following list of copier maintenance repair error codes are directly from the Ricoh service manuals.   If you are familiar with repairing Ricoh and Lanier copier printer them the errors codes are group by problem.  Several of the copier printer error codes are very similar.  This group of printer copier error codes from Ricoh, Savin, Gestetner and Lanier copiers scanners start with copier repair error code SC184 and ends at SC306.

SC 184 CIS Transmission error

SC191 BAr code scanning error

SC192 Automated SBU adjustment error

SC193 Image transfer error/IDU error

SC194 SBU white level detection error

SC195 DF gate assert error

SC196 DF gate negate error

SC197 DF gate error

SC198 Memory address error

SC188 DF scanning finish error

SC201 Polygon motor error

SC220 Laser synchronization detection error

SC221 Scan length detection errro

SC230 BCU received no feedback from LD F-gate timeout

SC231 Laser beam feedback from LD F-gate error

SC240 LD power supply excessive

SC260 HP sensor error

SC261 HP sensor not turning off

SC285 Line position error

SC300 Charge corona output error 1

SC301 Charge corona output error 2

SC302 Charge corona output error 3 grid voltage error

SC303 Charge corona output error 4 grid leak

SC304 Charge roller current correction error

SC305 Charge corona wire cleaner error 1

SC306 Charge corona wire cleaner error 2

Next week look for another list of copier printer repair maintenance error codes for Ricoh, Savin, Gestetner and Lanier brands of printer copier scanners.  if you have printer repair or copier repair questions please post a question here or contact Advanced Business Computers Inc in Miami Florida for more repair help and problem solving.

The following is a partial list of Service repair codes for Ricoh, Savin, Gestetner and Lanier. I will list other Ricoh repair error service codes in the in groups in during the following few weeks as time permits. If you have a particular Lanier Ricoh Savin or Gestetner error code you need to be defined to repair your copier printer scanner please post a question.

The copier repair codes and printer service codes were derived from the service manuals from Ricoh Lanier. If you are familiar with repairing Ricoh and Lanier copier printer them you know that Ricoh, Lanier, Savin and Gestetner are all the same machines but with different names. They use the same repair parts and share the same copier printer error codes.

The first group of Rioch Savin Gestetner and Lanier copier printer scanner repair codes include mostly services codes related to the scanner portion.

SC101 Exposure lamp error

SC107 Sacnner Lamp regulator Malfunction

SC120 Scanner home position error 1

SC121 Scanner home position error 2

SC 122 Scanner home position error 3

SC123 Scanner home position error 4

SC125 Scanner motor speed error 1

SC126 Scanner motor speed error 2

SC127 Scanner motor encoder rotating direction error

SC128 Scanner motor start erro

SC129 Scanner motor speed control error

SC130 SBU defective error/Scanner start adnormal

SC131 F-Gate assert during shading

SC142 White level detection error

SC143 SBU auto adjust error

SC144 SBU connection error

SC150 Scanner Rom mistmatch

SC170 Scanner DAJ adnormal error1

SC172 Scanner DAJ adnormal error 2

SC173 Scanner lamp regulator adjustment error

SC174 Scanner DA2 adnormal

SC182 CIS lamp adnormal

SC183 CIS auto adjust error

The next set of error copier printer repair for the Ricoh, Savin, Gestetner and Lanier service problems will be posted next week.  If you need further assistance to repair your copier printer by Ricoh Gestetner Savin or Lanier contact Advanced Business Computers. Comments and additions are always welcome.

HP Designjet Plotters are designed for many years of reliable service as long as you perform based maintenance repair on a regular basis. The plotter maintenance repairs usually take less than 1.5 hours and should be performed after every 500 prints or at least once a year if you produce less pages on your HP designjet.

The most basic maintenance is the cleaning and lubrication of your Designjet printer unit. All HP Designjets use liquid ink cartridges. The ink over time will thicken and cause problems is not maintained.  First, always check you designjet plotter belt for wear. Worm or frayed carriage drive belts is the number one cause of HP designjet plotter repairs and errors.  Check the belt frequently for cuts, nicks or frayed areas. Also, check the inside of your machine for small black rubber pieces that almost looks like dirt particles. If you see any rubber pieces, frayed parts of the belt or thinning of the belt them replaced the plotter belt.  Broken HP designjet belts or excessive worn belts could damage your carriage assembly and even cause the failure of the electronic module is the belt actually snaps during usage. Both the carriage assembly and the electronic modules are VERY VERY expensive to repair!

The next HP designjet maintenance is the lubrication of the bar that the carriage assembly slides on.  Do not use conductive lubricant of the plotter.  One of the best lubricates is Super Lube which is a Teflon based lubricant.  DO not over lubricate the bar.  Only a very small amount is needed for the HP designjet repair maintenance.

Finally, on some HP designjet models you can do maintenance on the cleaning station. this entails removing old thickened inks deposits. Be careful not to damage the unit.  If you need further assistant or have questions concerning repairing and maintaining HP designjet plotters.

the fuser assembly is the part the uses pressure and heat to melt (Fuse) the toner to the paper on copier printer fax machines. The actual fuser assembly has several parts that will cause sc521, sc541, sc542 and other Ricoh, Savin, Gestetner and Lanier error codes.  If you are hainvg a call service repair maintenance with one of the following codes then you have a problem with the fuser assembly.

SC531 copier repair error means the thermistor is open.  The thermistor is a temperature gauge that sends signals to the for matter of the copier printer. the repair requires replacing one or more thermistors in the printer copier  fuser assembly.

sc541 ricoh savin error is a temperature warm up area which means the fuser is not reaching the right temperature to fuser the toner to the paper.

SC543 si the opposite of SC541. This copier repair error code means the fuser is getting too heat and can not regulate itself.  Just as in the SC541 and sc531 the copier repair requires replacing the thermistors.  Also, the thermostat my need replacing.

SC544 is the basically the same printer fax repair error as the error code sc542.

SC545 and sc546 means the fuser can not maintain a stable temperature.  This copier repair is usually solve with replacing the thermistors and may require the replacement of the heating element in the fuser assembly.

SC547 Savin, Gestetner, Lanier and Ricoh error code means that the hot roller does not increase in temperature when required.  This error code is repaired by replacing the thermistors. thermalstat and/or heating unit.

SC550 means the fusing web needs to be replaced on the Rioch, Savin, Lanier or Gestetner copier printer scanner. the fusing web is a roll that lubricates some models of copiers fuser heat roller.  If you do not do the copier repair maintenance replacement of the fuser web then it will cause paper jams and damage to the fuser assembly.

There are several other fuser error codes for the Ricoh Lanie Savin and Gestetner copier scanner. If you have a code and need information to solve the repair the copier printer please contract Advanced Business Computers Inc or post a request here for more help.

Ricoh has standardized there error code numbers of the years to help determine copier printer repair error code problem solving.  However, there are still some confusions on what do when you get failures related to the hard drive in the copier printer scanner.  The hard drive in the Ricoh Savin Gestetner and Lanier are used to store address, fax numbers and even documents to give you to have the ability to scan, fax and email.

When you receive SC945, sc991 or sc870 error which are all related copier hard drive failure.  The first step to resolve the problems related to repairing copier hard drive failures is to format the hard drive.  It will require somebody familiar withe the copier repair service mode access and usage.  Go into Ricoh Lanier Savin service mode and format the hard drive to try to resolve the sc945, cs991 and sc870 error codes of the copier printer scanner.

Once you complete the format you will need to test to see if the hard drive. Input some fax numbers, email address and even try to do document scan to email or computer for the copier printer scanner. Does it work? If is does then you will need to continue to use the scanner,m fax and email functions of the copier printer for a few days to make sure it does nto loose th4e format again.

If the Ricoh Savin Lanier Gestetner copier printer scanner  fails after a few days to does not format properly then you will need to replace the hard drive.  We do not recommend repaired hard drives for copier scanners if at all possible. However, do to the age of some unit you may be forces to repair the copier with a used hard drive. You will need to determine the type of hard drive needed (IDE or SATA)  and find one of he same type preferably one of the same size if possible.  Yes, you can use a larger hard drive but the machine will only use the first 40 to 80gb.  The copier repair error codes sc870, sc991 and sc945 will cause your copier printer to stop scanning, faxing and emailing documents. Copier repair of the hard drive failure should only take 45 minutes or less. If you have any questions please contact Advanced Business Computers for further answers or post a question in this blog.

One of the most common copier printer repair problem is related to the fuser assembly. Often questions are asked about replacing the units verses obtaining the PM kit or fuser repair parts for copiers printers.  On a small number of some model copier printers by Rich, Lanier, Gestetner, Savin, Sharp, Canon and other copeir printer scanners the user can actually replace the fuser fixing assembly.  the fuser or fixing assembly (both are the same thing) is the part that uses heat and pressure to fuse (Melt) the toner onto the paper.

The fuser contains gears, rollers, thermal control devices and heating elements. if you get a fuser error code many times it is cause by the copier printer thermistor or thermostat failure inside the fuser assembly. On most models the copier printer repair consists of replacing 2 to 3 thermal control devices. This requires complete dis-assembly of the fuser assembly which is not something most people can do on their own unless they are trained copier printer certified repair technicians. teh average time to do this task is 1 to 1.5 hours with copier repair parts ranging from $60 to $100 dollars depending upon your copier printer scanner model.

The second cause of fuser failure is worn out parts. This requires a complete copier printer fuser repair overhaul or replacement.  On some models the solutions is just to swap the fuser assembly to repair the copier printer problem which can be accomplished by a end user with limited repair skills.  However, with many copier printer scanner models by Ricoh, Canon, Toshiba, Savin, Gestetner, Lanier and other brands there is a maintenance kit design specifically to rebuild the fuser assembly. The maintenance kit requires a certified copier printer repair technicians to install and adjust. The repair takes approximately 1.5 hours with parts costs $290 to $500 depending upon your model and manufacture of the copier printer.

The copier printer maintenance kit usually contains 95% of all the wear and tear parts in the fuser assembly. Some additional parts that may be need are the fuser bushings, cleaning webs and fuser drive gears.  yes, you can purchase a whole fuser instead of the maintenance kit but be warned the whole fuser assemblies are very very expensive. The average costs of a complete fuser assembly on a mid size copier printers is usually $600 to over $1000 not including the labor to install and adjust the equipment. If your copier printer has a fuser error or paper jam at the fuser them it needs maintenance.  If you have questions please contact Advanced Business Computers or ask it on this blog for a quick response.  Copier printer parts and maintenance is important to keep your business running smoothly. Ask for a copier printer maintenance agreement service quote before you have problems to avoid expensive repairs.