Printer Copier Repair Help Archives

This blog is dedicated to copier printer fax repair tips and and help.  If you want to use this blog as a link to your site them the comments have to be concerning the article and have a direct bearing on printer copier repairs service and lease.  We check all comments with links see if they are related to the article.  If the are just a spam link or comment such as “nice article” expect them to be deleted!! Do not copy the article text and paste into your comment and expect them to pass.  They will be deleted. Only valid comments and questions concerning the articles will be allowed in this laser printer copier blog.

If you post a comment directly  concerning the article and adds value to the copier printer repair help message in the article then we will all ow the post.  Use keywords related to the article just as in any other valid posting. If you are just trying to gets links to your site it will NOT BE allowed!!

This copier printer repair blog is here to help people solve problems, learn about their equipment and to get tips before spending their money on printer repairs. It includes article on copier leasing, printer purchasing and error/problem handling.

If you have a questions concerning repairs, need help with an error code for your copier printer maintenance please post them.  Thank you for your understanding.  All valid printer copier scanner repair maintenance lease comment and question will be permitted.

Lexmark HP printer repair error fuser

Laser printers such as Lexmark, HP, Okidata and other have common problems. The Lexmark error code 92 relates to the fuser assembly.  The Lexmark printer fuser assembly is the part that uses heat and pressure to melt and fuse the toner onto the page. Depending upon the Lexmark printer model the fuser needs to be repaired replaced every 200,000 to 300,000 pages.

In order to repair the Lexmark printer you will need to first power off the laser printer to cool down the fuser. Once it’s cooled down unplug the power form the Lexmark printer.

Now open the back and remove the fuser assembly. You may need to removed cables or wires that connect the fuser to the power supply. As again before you attempt to repair the Lexmark printer disconnect the power and let the fuser cool down! The fuser is heated to 180 degrees Celsius and can cause a serious burn.

Several clients ask if they can rebuild the Lexmark printer fuser assembly. It is possible and Lexmark doe sit all the time. However, unless you replace the entire roller, Thermister, thermostat, bearings, pick finger and have good mechanical abilities we do not recommend that you repair Lexmark fuser assemblies.

If you have a specific  Lexmark printer repair service question or need additional help with your repair f the printer please contact use at Advanced Business Computers Inc.

Laxmark and IBM laser printers are a mainstay in financial institutions, car dealerships and  large corporation. IBM produced printers before HP ever though of the idea.  Lexmark, IBM and some Dell black and white laser printers  used the same repair parts and supplies.  The laser printer repair maintenance on the Lexmark, IBM and Dell consist of the same procedures.

Lexmark Optra, S and T series have recommend maintenance schedules just as the higher end HP laser printers.  The Lexmark maintenance kits consist of the fuser assembly, paper feed rollers, transfer roller, and charge rollers. When you perform the Lexmark repair maintenance procedure you need to clean and lubricate key parts of the printer to protect from early printer maintenance parts failure.  If you are not technologically inclined do not do the printer repair service yourself.

Lexmark T620, T640, and T644 all use the same printer repair parts and maintenance kits.  If you have the IBM or Dell laser printer version of Lexmark printers then use a IBM to Lexmark or Dell to Lexmark printer cross reference from your part center to determine which parts are needed. All the parts are the same.

The main difference between Lexmark and Dell printers are the toner cartridges.  Dell has commissioned Lexmark to change the smart CHIP on the cartridge and sometimes a plastic part on the toner cartridges to force people to buy from Dell only. This ha backfired a bit because compatible manufacturers has discovered the change and provide a less costs quality solution to Dell only.

if you need help with your Lexmark,  Dell or IBM repair please ask questions or contact Advanced Business Computers in SE Florida for assistance. Get certified Lexmark, IBM and Dell branded printers and Lexmark MFD printers repair service.

HP Printer copier MFD Repair 2840 Series

The HP MFD 2840 was introduced in 2005 as a HP printer scanner copier new generation machine. It was designed for entry level color business applications that copied or printed on the average 1,500 to 2,00 page per month.  the previous models of HP MFD non-color models such as the 3390 and 3350 were very reliable for home offices and low volume. However from the start the HP 2840 has various repair service problems.

The two laser printer MFD repair problems most associated are the ADF (automatic document feeder) scanner failure and the toner cartridge carousel alignment problem. Neither problems are not normal user repairable printer problems.

The scanner error code 5 requires the replacement of the ADF image scan unit.  This requires taking apart the ADF unit to install the scanner under the unit. It takes a printer repair technicians approximately 45 minutes to complete this laser printer repair on the HP 2840. The part costs between $167 to $247 depending upon HP current supply and market demand.  This part has been on national allocation several times over the past 2 years due to the demand for the printer scanner repair. In recent months the demand has dropped because of the age of the machine and lower laser printer scanner machine replacement costs.

The second most common problem with the copier printer scanner MFD HP 2840 which requires a trained technician is the toner cartridge carousel alignment repair.  In most a cases this problem just requires labor unless the carousel does not stay aligned but in some cases the carousel unit will need to be replaced.  This problem could be caused by normal usage, bumping the printer copier, and putting the toner cartridge in wrong causing a jam which results in a printer repair.  It takes a technician 1.5 to 2.5 hours to solve this problem. However, there are no guarantees that the problem stays solved. It is not unusual for the carousel to become mis-aligned a few days to a few months after the HP laser printer repair.

since the HP 2840 color printer scanner was introduce HP has struggled with several other color MFD devices. It’s important to read the laser printer copier scanner specifications and recommended monthly usage.  If you just buy by price you will loose in the long run in excessive printer and printer repair costs. If you have questions please eitehr post it here or contact Advanced Business Computers, Inc.

Laser printers copiers and scanners require power surge protection just like you computer.  However, many companies make the fatal mistake of using UPS,  partial protection or the low joules surge protectors that are ineffective.  Let’s first address the copier printer scanner fatal mistake of using a UPS.

Printer copier faxes require a different type of surge protection than computers. If you have a computer and value your data and software then you should be using a UPS (battery power surge with surge protection) especially if you live in areas such as the lightening capital of America Miami or other areas with frequent thunder storms.  When the power  goes out the UPS will maintain power to your compute and monitor with an UPS for a set period of time. This time gives you the ability to normally shut down your computer without data lose.  However, you should never connect your printer, copier or fax machine to the UPS. Copier printers and fax machines draws too much amperage (different from voltage).  The amperage will shorten the life of your UPS and cause possible cause power feed back which destroy printer formatter, copier network connections and cost you a major printer copier repair bill. Put them on a good surge protector instead (see below about Joule ratings lightening spike stopping power)

The second power concern is not protecting all aspects of your copier printer scanner.  Most people realize that you need to protect the power line of the equipment. However, we receive more copier printer repair technician calls for failed communication boards due to power spikes than power supplies. If you have a copier printer fax scanner network then you have three possible sources of surges that will cause a major printer copier repair bill: one the power cord, two the network connection and three the telephone line. If you do not have a fax then you have copier repair exposure on your power and network connection.   Do not assume that you only need power connections protection to prevent printer or copier repairs. Power surges have a tendency to jump cables and your network connection line is use to 5 volts not a power spike of hundreds of volts.

Finally, you need to know the joules rating of your surge protector.  If you assume that all surge protection is the same then we will see you soon for a copier, printer or fax repair. If you live in Miami, Ft. Lauderdale or other areas of South Florida using a cheap low joules protector is like playing Russian roulette.  When you purchase a copier printer surge protector you need to look at the joules rating. The higher the joules rating the better the device.  Look for joules rating of 1200 or above. Then look at the connections. Does it have everything you need: power, network and phone protection?  When ask we always supply 2,400 joules protection for equipment in Miami.  Florida is the lightening capital of the US and South Florida is the lightening capital of Florida!

Proper power protection protects your against expensive repair on copiers printer faxes and scanners. get 1,200 or better yet 2,400 joules sure protectors. They are not expensive and then can save you hundreds in copier printer repair services.

All digital copier and printers have a variety of image quality issues including lines, repeated patterns, smears and light areas. Some of the copier printer repairs require service technicians other you can resolve yourself. If after trying these following simple printer copier repair steps then contact Advanced Business Computes fro additional help and copier printer repair maintenance.

First, check the actual paper if you are getting light areas or smears. It is damp or too dry (curls after printing). Digital copiers and laser printer use high heat to fuser the toner onto the paper. If the paper is damp or too dry it can cause problems.

Second, check your properties tap when you print. Is the right paper type selected?  Are you using semi or glossy paper in your copier printer?

Third, your laser printer or digital photocopier printer scanner uses a fuser assembly which heats to different temperatures depending upon the paper used. IN some photocopier printers and laser printers you can adjust the temperature on the fuser. Again if you are not sure it your copier printer has the adjustment call Advanced Business Computers and we will be glad to check for you.

Forth, check your laser printer toner cartridge and your copier scanners toner and drum unit. If you are getting a very thin line then 90% of the time it is caused by a scratched drum. In most HP laser printers and Lexmark printers the drum is in the toner cartridge so just replace the toner to see if the drum is the problem. If you have a brother, Okidata, digital copiers then the drums is usually separate from the toner cartridges. On desktop machine then the printer copier repair consist of the user replacing the drum unit.  If you have a business class digital photocopier printer scanner then usually you will need a service technician to solve the problem. In most cases they can just replace the drum/blade/developer parts instead of the whole drum unit to reduce your copier repair costs.

Fifth, if you have repeated patterns then determine how many times the pattern repeats on a page can contact Advanced Business Computers with your copier or laser printer model.  Repeated patterns are caused by several part of your laser printer or digital copier and we can pin point the printer repair problem by the number of times the mark repeats on the page.

Printer copier, fax machines and other paper processing office equipment get paper jams. Sometimes it’s due to excessive wear of printer parts or copier document feeders. Paper jams will happen and require printer copier repair technicians. However, some jams are preventable and resolved easily without a printer or copier repair technician.

First, inspect the paper path from the feeder all the way out the printer copier. Turn off your digital copier or laser printer first. Check for paper clips, staples and excessive dirt. Remove any foreign material. Be careful of the fuser assembly which gets VERY HOT and can cause a burn.  If you see anything in the fuser wait until it cools down. Never use a metal or other hard object to stick into the fuser or you WILL CAUSE damage.

Second, If you find the sheet of paper inside the printer copier always pull the paper out in the direction of paper travel. Do not pull it out backwards.  Again be careful of the fuser assembly and turn the printer copier scanner off first.

Third, check to see if the paper you are using is within the specifications of the laser printer or digital copier. Do not use inkjet paper in a toner based photocopier or any laser printer. Most of the paper designed for ink based equipment has special coating that will damage fuser assemblies over time.

Forth, if the jams are happening at the paper tray or draw, then fan the paper. Check for static electricity. If the paper is sticking together then it can cause a jam.

Fifth, replace damp or moist paper. Do not store paper in a humid area and other the flip side if the paper is out it maybe too dried out.  Also, always make sure the paper is straight in the paper tray and adjust the paper guides so the feed rollers work better.

Finally, if you are not sure and you are in the Miami or Ft. Lauderdale areas of Florida contact Advanced Business Computers for additional laser printer or copier scanner repair help and maintenance.

Printer Copier Maintenace Cleaning steps

What are the maintenance steps for copiers, printers, faxes and scanners?  Just like you car: printers copiers scanners need regular maintenance to prevent expensive repairs and copier printer problems.

First, it’s not using condensed air to blow-out toner, dirt and paper particles. This actually causes more damage than good because it pushes the dirt and toner into the device causing damage to fusers, drums and other parts.  Step one on printers:  remove the toner cartridge, drawers, fuser assembly and other parts.  Then use a 2 micron filter vacuum.

Step two:  Use a rubber restore chemical on the paper feed rollers (or replace he rollers) and lubricate the proper internal gears.  During this process all the drums, developers, hoppers and other components are checked for leaks, excessive wear and corrosion.

Test and make any image quality adjustment. Yes you can do this yourself if you have the tools and know how. Many people do their own car oil changes and a few install their own tires including balancing them – do you? What is peace of mind worth to you to have the job done right?  Call now to prevent expensive copier printer or fax repair bills!

Copier printer repair technician would actually do an more intensive copier printer maintenance procedure including lubricating gears and assemblies. If you want a more details answer then contact Advanced Business Computers Inc located in Miami Florida. they cover all of Southeast Florida for you printer copier fax computer and scanner problems.

Computer Printer repair service Q & A

Computer repair printer service solutions. Questions received from clients concerning their computer problems, copier maintenance, networking help and other printer fax service.

Q: Between laptop and notebook, which of the two computers comes with the greatest amount and secondary storage?

A: This is a common question that is a bit confusing to many people. It depends on what you are calling a notebook verses a laptop. If you are referring to the ultra thing notebooks, ipads or very small notebooks that do not use a hard drive to store information then they hold less than regular larger units.

Your computer has two types of storage: temporary memory (RAM) and storage memory.  The storage memory can be in a form of a hard drive, flashcard, USB drive, CD, DVD or other memory card.

Most laptops except for the very thin ones or very small devices have a hard drive as storage. If the notebooks you are comparing use a hard drive then they both can house as much as the other.

Check the actual drive storage amount 160Gb, 250gb, 300gb, etc.

RAM, temp memory is usually 1gb, 2gb, 3gb or 4gb.

Q: Printer Copier repair problem: Is printer copier maintenance need and what goes bad if not done on a regular basis?

A: Your Copier, printer, scanner and fax equipment are just like your car: they need regular maintenance to prevent premature repairs.  Dirt, paper fiber and toner builds up in the machine can cause excessive wear on the drums, rollers and fuser assembly.

The average fuser assembly repair on a HP printer is $277. On a Ricoh, Sharp, and Canon copiers it’s $465 (average). Some brands and models are much higher.. Drums and developer units on copier printers are just as expensive. Fusers and drums are designed to last 20K, 5K, 120k or more (Kyocera 250K) pages between replacements. However if your machine is not properly maintained their life is greatly reduced.

Even toner cartridges on printers will have shorter lives if you do not get regular maintenance.  Ask Advanced Business Computers the printer copier maintenance steps needed to prevent repair problems. Just like a car tune-up, your copier printer scanner needs regular service maintenance to prolong the life of the printer copier and to prevent expensive printer repairs.

Printer Copier Scanner Maintenance

Your Copier, printer, scanner and fax equipment are just like your car: they need regular maintenance repair to prevent premature repairs.  Dirt, paper fiber and toner builds up in the machine can cause excessive wear on the drums, rollers and fuser assembly. Regular copier printer scanner repair maintenance will reduce your cost and prolong the life of your equipment.

The average fuser assembly repair on a HP printer is $277. On a Ricoh, Sharp, and Canon copiers it’s $465 (average). Some brands and models are much higher to repair service.  Drums and developer units on copier printers are just as expensive. Fusers and drums are designed to last 20K, 5K, 120k or more (Kyocera 250K) pages between replacements. However if your machine is not properly maintained  their life is greatly reduced.

Would you run your car without an oil change, brake fluid or a dry radiator? . . .

Even toner cartridges on printers will have shorter lives if you do not get regular maintenance.  What are the repair maintenance steps for copiers, printers, faxes and scanners?

First, it’s not using condensed air to blow-out toner, dirt and paper particles. This actually causes more damage than good because it pushes the dirt and toner into the device causing damage to fusers, drums and other parts.  Step one on printers:  remove the toner cartridge, drawers, fuser assembly and other parts.  Then use a 2 micron filter vacuum.

Step two:  Use a rubber restore chemical on the paper feed rollers (or replace he rollers) and lubricate the proper internal gears.  During this process all the drums, developers, hoppers and other components are checked for leaks, excessive wear and corrosion.

Test and make any image quality adjustment. Yes you can do this yourself if you have the tools and know how. Many people do their own car oil changes and a few install their own tires including balancing them – do you? What is peace of mind worth to you to have the job done right?  Call now to prevent expensive copier printer or fax repair bills! Advanced Business Computers appreciates any comments or questions.