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Computer Tips and Help Archives

Q:  Which has the most amount of memory a laptop and notebook? And which of the two computers comes with the greatest amount are for data storage?

A:  memory has always confuser non techie types.  Computer systems, laptops and notebooks have basically two types of memory: temporary and permanent memory.  Your computers processor, video cards and other components used the temporary memory to as their scratch pad to do various functions.  The permanent memory is for storage do data and programs when not in use.

It depends on what you are calling a notebook verses a laptop. If you are referring to the ultra thing notebooks, ipads or very small notebooks that do not use a hard drive to store information then they hold less than regular larger units. Other than that they can both have equal amounts of memory of all types.

The storage memory can be in a form of a hard drive, flashcard, USB drive, CD, DVD or other memory card. Most computers except for the very thin ones or very small devices have a hard drive as storage. If the notebook or laptop you are comparing use a hard drive then they both can house as much as the other.

Check the actual drive storage amount 160Gb, 250gb, 300gb, etc.

RAM, temp memory is usually 1gb, 2gb, 3gb or 4gb.

If you have a question please either reply to this post or send contact Advanced Business Computers Inc.  Get free help with copier printer repairs, computer virus removal support and 97% accurate computer and printer repair quotes over the phone or Advanced Business Computers website.

Clients continually ask general and specific questions about computer repairs, copier maintenance and printer repairs many times. Here are this months most asked repair questions about printer copiers, computers and fax repair service:

Q: Is there a difference between laptops and notebooks in speed.

A:  No there is no difference between equally computer laptops and notebooks in speed.  Computer laptops and notebooks  if they have the same processors, memory and video chip set.   Yes, they can have the same internals as each other on their mainboards. the main difference ti the added features  such as the computer laptops and notebook hard drive size (some notebooks use memory chips instead of a hard drive), whether it has a dvd-rw or not, battery size, etc.

The rule of thumb:  low price units usually have slower processors and less features. The more you speed usually the faster the system when comparing desktop or laptop. It’s always better to determine what software you need first and then select a system that runs the software at a good speed based on your budget and needs.

Q:  I’m having problems getting my system to boot from my Windows XP pro CD.  I need to repair my computer. I changed the bios to force stat up from CD and it’s not will not fix my computer problem.  My Dell computer has a repair problem it continues to loop around, start normally, safe mode etc

A:  Let’s start by testing the CD in another machine to see if the CD work.  just insert the Windows XP computer repair recovery CD into a different computer and see if it start. Do not execute the program just see if it comes up. It it works then you know the Windows XP computer repair recovery CD’s are good.

Now put the CD’s back into the Dell computer and boot up the system. What happens next? IF it does not try to boot from the CD you will need to go into the computers Bios and set the boot sequence to first check the CD or DVD drive. If it set to boot from the hard drive first it will never go to the CD or DVD.  Now that you are set up properly you should be able to  recover your system.  But remember your original problem sounds like a virus problem. It;s highly recommended to low format your hard drive before re-installing and repairing your computer system. If you need further help contact us at Advanced Business Computers Inc. for your South Florida Miami and Ft. Lauderdale computer repair needs.

Computer Repair Help Problems Solutions

Every month clients call with questions concerning computer repair, printers service,  laptops repairs, copiers, etc. Many times we get the same question from different clients. Here are some frequently asked questions:

Q: Between notebook and laptop, which of the two computers has the fastest processor?

A: There is not a difference between the two. You can get equal speed from both with equal processors/memory/hard drive. The rule of thumb:  the more you are willing to spend the faster a system you can obtain whether desktop or laptop. It’s always better to determine what software you need first and then select a system that runs the software at a good speed based on your budget and needs.


Q: I have set the bios to boot from CD and it’s not recognizing the bootable CD (Windows XP PRO). I need advice on this computer repair. I need to fix my operating system. My Dell Dimension 4600 continues to loop around in regular mode and will only boot up in safe mode.

A: The first thing is to test that your laptop’s CD or DVD drive is working.  Download UBCD (Ultimate Boot CD) and burn it to a disc on another computer. On the PC you just use to create the CD test to make sure it works. Remember you may need to change the system settings to tell it to boot from the CD drive first instead of your hard drive. If you are not sure how to do this call our office.

Now take the CD and try it on your computer to see if it repairs the problem. If you cannot boot your laptop (i.e, cannot read) then you need a new CD or DVD drive for your system.

Now, if you are trying to restore your computer repair system from the recovery CD, most of the time if fails unless you format the hard dive first. When you format it you will lose all your data and programs.  Call Advanced Business Computers Inc for details on how to get around this problem.

Look for more computer repair service solutions. If you have a computer repair problem please post it contact Advanced Business Computers Inc.

Laptop Speed Best Laptops Computers

Every month clients call with questions concerning printers, laptops, copiers, etc. Many times we get the same question from different clients. Here are some frequently asked questions:

Q: Between notebook and laptop, which of the two computers has the fastest processor?

A:  There is not a difference between the two. You can get equal speed from both with equal processors/memory/hard drive. The rule of thumb:  the more you are willing to spend the faster a system you can obtain whether desktop or laptop. It’s always better to determine what software you need first and then select a system that runs the software at a good speed based on your budget and needs.

Q: I have set the bios to boot from CD and it’s not recognizing the bootable CD (Windows XP PRO). I need to fix my operating system. My Dell Dimension 4600 continues to loop around in regular mode and will only boot up in safe mode.

A: The first thing is to test that your laptop’s CD or DVD drive is working.  Download UBCD (Ultimate Boot CD) and burn it to a disc on another computer. On the PC you just use to create the CD test to make sure it works. Remember you may need to change the system settings to tell it to boot from the CD drive first instead of your hard drive. If you are not sure how to do this call our office.

Now take the CD and try it on your laptop.

If you cannot boot your laptop (i.e, cannot read) then you need a new CD or DVD drive for your system.

Now, if you are trying to restore your system from the recovery CD, most of the time if fails unless you format the hard dive first. When you format it you will lose all your data and programs. Call for details on how to get around this problem.

Q: Between laptop and notebook, which of the two computers comes with the greatest amount and secondary storage?

A: This is a common question that is a bit confusing to many people. It depends on what you are calling a notebook verses a laptop. If you are referring to the ultra thing notebooks, ipads or very small notebooks that do not use a hard drive to store information then they hold less than regular larger units.

Your computer has two types of storage: temporary memory (RAM) and storage memory.  The storage memory can be in a form of a hard drive, flashcard, USB drive, CD, DVD or other memory card.

Most laptops except for the very thin ones or very small devices have a hard drive as storage. If the notebooks you are comparing use a hard drive then they both can house as much as the other.

Check the actual drive storage amount 160Gb, 250gb, 300gb, etc.

RAM, temp memory is usually 1gb, 2gb, 3gb or 4gb.

Computer Repair Virus Spyware Help

This is just the second work day of the new year and already we received 7 virus computer repair calls for computer virus help and adware removal. I know you heard that it very important to have up to date best antivirus software and ad ware protection .  However,  people continually refuse to research the best virus software and spyware help.  They would rather listen to a store clerk who is not a computer virus specialist instead of certified virus removal technicians.

Case in point:  A new client called yesterday with a problem with adware and there internet.  They could not connect and when it did  connect it to them to a place they did not want their staff to be. This is a ordinary service call.  However, when they were asked if they can still use their Miscrosft Word or Exel they discovered those programs were having computer virus problems too.  They were using the standard off the shelf virus software recommended (Norton) by an very popular office store trained clerk.  Norton is ok but it’s not in the top 5 programs and hasn’t been for several years. It’s just the best know.

The technician was able to solve their problem but it took 3 hours of labor and cost $347 including installing the best rated anti-virus program on three of their computers  for just $49!  No re-installing there system was not a choice because they had a specialized POS system which they did not have the disks on site.  It could have cost them over $1500 to reinstall the system which have required them to upgrade their POS software to the current version all because of a computer virus adware problem.

Now if you have Norton anti-virus or McAfee then check these out and it’s time for renewal or you just can not afford a computer virus problem tehn check these out:

Bit Defender – 2 years 1 PC computer virus protection

Bit Defender – 2 years 3 PC’s virus protection

Bit Defender  –2 years 5 PC’s we use this in our office

PC Shield Total – I have this on my kids laptops virus software

PC Registary Cleaner – Great program to speed things up and to greatly reduce Windows program errors. This is a trial download.

Simply put: for a few dollars you get the best virus software on the market.  Do not settle for the Big name low protection. get one of the top 3 listed above.  Most computer and office supply stores will NOT CARRY these. they carry the high profit big names lower protection virus software.  Be careful. Be secure!

HP Toshiba or Sony Laptops Which One?

Which Laptop to choose this holiday season?  Should you get an HP, Sony, Dell, Toshiba laptop.  Recent polls show what people believe are the best ones by name are actually ones you may want to steer away from.

Based on laptop repairs during the last year, the brands with the least number of service calls are Toshiba, Sony and Hewlett Packard.  The ones with the most number of calls are Acer and Dell.  The tow top laptop problems were 1-power supply problems and 2-screens going bad.

The least expensive computer laptops in order are Acer, Dell HP and then Toshiba.  Which one s would we recommend?  Our top pick is Toshiba and the HP laptops.  Toshiba will run you $50 top $100 more than the HP laptop with equal specifications.  I personally have an HP laptop purchased several years ago and its takes a beating. However, all the more recent model laptops including HP’s on the low end ones are less durable.

Check the HP or Toshiba laptops weight. If its a bit heavier then it means more metal! Metal is more durable than plastic so its a trade off between lightness and laptop durability.

What about laser printers? Should you get an HP printer, Dell, Brother MFC or Lexmark.  Personally I would always steer away from Dell printer because they force you to get everything from them (repair, toner supplies, accessories) so you are stuck! yes they are cheap and the reason they are cheap is because they force you to get everything thing from Dell only.  Look for the next blog post concerning the best HP printer, Lexmark, Canon printer or Sharp copier printer or Brother MFC  for business.

If you need help selecting before hand send us a note or reply to this blog.

Have a great weekend!

(Emergency Access, Business Security & Maybe Save Your Job!)

How many times have you heard that backing up your computer data is critical to you and your business? Do you do it? Does your company? What about business continuation when you lose power due to a storm or fire?  What about a virus attack on your computer data?  How long will it take you to recover data from your computer and at what cost?

Others think using a USB drive or a second computer for data back up it good until a virus hits their network or a storm completely shuts down their business fro a few days to weeks!

Many companies do computer backup right way by having a remote back-up system in place.  Either they use a service or maintain a remote site themselves. If you have a business in Florida, then you know you are at risk to storms and other natural emergencies that leave your business down. What should you have in place to backup your company data?

Two things:

1). Remote Backup

2.) Remote emergency business site.

Let’s tackle the remote data backup site first. Just as it sounds, if you are in businesses that provide a service, then you clients will need to reach you.  If you are an insurance agency, law firm, repair facility, supply shop or if you provide any service which people need in an emergency – do you have a remote emergency site with backup power?  Do you have a web site where people can contact you and a way for you to contact them?  The site could be as simple as somebody’s home who has backup power where a couple of your staff members can work for a few days until your business is back up and running. Businesses lose major money and respect from client when they cannot reach you.  Enough said.

Remote Backup for Emergency and data recovery. If you do not have a remote back-up in place then think about this:  Companies spend over 427 Millions dollars every year recovering from data disasters either from corruptions or not being able to access their data.

Remote backup is a very cost effective, easy and hassle free way to make your business secure.

This is how it works:

1. Install software on your computer.

2. Configure when you want the back ups to happen and what you stored.

3. Sit back and let it do its thing automatically.

What are the costs?

Most companies pay between $4.95 to $12.95 per month depending upon the amount of data backup storage room needed.  Just a few dollars gives you the insurance.

Here are some remote data backup storage service recommended and tested over the past three years:

Name                                   Fee type

Peace of Mind – Only $4.95/Month! Get Mozy Unlimited Online Backup.

Backuponline.com Monthly or yearly starting at $17.00

If you have may questions please feel free to contact us.  See our website for additional information. Feel free to call us or request help through our blog or go ahead to our website or call us for a quick response.

Advanced Business Computers, Inc.

All rights reserved Copyright Advanced Business Computers, Inc. 2008

Yesterday a client called to repair and HP 3800 printer. It needed a fuser assembly which is a wear and tear part (a part that is used up a bit every time you print a page).  Between labor and the part it cost them $483 to repair the color printer with a value of less than $500 on the used market.

The HP factory certified technician recommended the replacement of the printer instead of repair due to the age and the high operating costs.  They were offered several models of HP, Lexmark and others which would increase productivity plus save them $2,573 per year in direct business costs.

In addition, they would not have to spend a dollar of working capital. what did they do?  They decided to repair.

Why?  Because of “Status Quo”.  The printer has worked well so why change? In some cases this works. But not in this case.

Why save money, increase productivity and enhance their corporate image when they could just stay the same?

Many people and companies fall into the trap of keeping “status Quo”.

People tend to get comfortable and overlook the fact that business practices change. Printer, Copier and fax Technology advances. New ideas can reduce their overhead. Instead many managers would rather keep the “Status Quo” than think beyond what they are doing now.

The a previous article discussed new models of printers and the associated costs.  Many companies would say “well if it’s not HP or Dell then I do not want to know about it”.

This is the same type of thinking that turned IBM into a household name because of the personal computers in the early 80’s.  However, how many people now own a true IBM machine. Why the change?

Why is Dell now the PC leader when just a few years ago it was Gateway?  And before that Hewlett Packard who is number two now?  Simple – people started to realize that they need change due to benefits and costs – they broke out of “status quo”.

Have you broken out of “status quo” lately? When was the last time you took a hard look at other brands and ideas which are outside of your comfort zone?  Progressive and growing companies stay ahead of their competitors. They look at new technology advantages which is an important factor in every business.

Change will happen. The difference is whether you will be part of change and reap the benefits. Look at new ideas and brands.  Review costs and increased benefits of new technology.

Call us now for more ideas and programs that would greatly benefit your company.  Yes, it may take a little bit of your time. However, if you don’t do it your competitors will!  Get new ideas, benefits and business edge.  Challenge “status quo”.  Advanced yourself and your business.

If you have may questions please feel free to contact us.  See our website for additional information. Feel free to call us or request help through our website or post a response here.

I know you have heard this before: computer Virus, spyware and adware protection is a must. However, how do you determine which anti-virus program is best for your needs?

What do you have in your computer: Norton, MacAfee, PcCillin, Adware, Bit defender?

Which ones work the best? What about virus and spyware updates? You have dozen of choices when it comes to virus and firewall type programs. Sometimes if comes free with your new system for 30 days. Other times the software is included with your internet provider.

However, not all virus programs are created equal.

Just ask any service company and they will give you horror stories of business loosing critical information and paying many hundreds of dollars recovering from a virus or spyware attack that goes through their virus defenses.  Read newspapers all the time and hear about people hacking into systems and grabbing valuable customer information.

These are all virus, spyware, and firewall adware type of attacks. The creators of the virus programs and hacking software find flaws in your software protection and then attack!

Did you know you are liable for people grabbing your client information? You can be sued if you are not protected properly.

Here is a common call from clients:

“I have XXX software installed so I knew I was protected.”

“What? My virus program didn’t stop it?”

“I always update the program why did the virus get through?”

Very simply put – Virus Programs are part pro-active and part re-active. Nobody is always 100% safe. However, there are some clear winners in the virus/virus suites software programs tested by independent facilities. Here are the top two as of this date rated by independent labs:

  1. Bit Defender 2010 (we use this in our office)
  2. PC Shield Total

The above two are well know by computer technicians and large corporate IT people.   The most well know by name are Norton and McAfee which are included with many computer purchases for a short period of time.  Do Norton and McAfee work ok?  Yes.  Are they the best or highly recommended? No – not even close!

We never recommend Norton or McAfee. We get too many calls from clients who have Norton and McAfee and the viruses, spy-ware and ad-ware slip by them and cause havoc with their computers and networks.

How are Virus programs, spy ware and ad ware software rated?

They are rated by effectiveness, easy to use, customer service and pricing. PC Shield Pro has been the top rated one for over the past 2 years.  This is the one we use at our location. It is easy to use and very effective.  Get a complete solution that protects from virus, spy ware (privacy), and ad-ware.

Are they perfect?  No. However they are very, very good at what they do. get the complete virus protection suit that includes firewall, anti-virus, anti-spyware and disk clean up utilities.

Feel free to call us or request help through our blog or go ahead to our website or call us for a quick response.

I hope this article was helpful.  Have a fantastic day:

Sincerely,

You’re Friends

Advanced Business Computers, Inc.

sales@acbtechsolutions.com

All rights reserved Copyright Advanced Business Computers, Inc. 2008

Part II

Part I covers your laser printer, copier printer or all in one office equipments spooler basic print spooler configurations. Other printer configurations including delayed printing of letters and other documents from your copier printer will greatly increase your productivity.

If the noise bothers you when you use the laser printer scanner or the laser printer or copier is near your computer and you don’t want to be disturbed by printer noise, you can pause the printer. Right-click on the printer’s or Copier’s icon and in the popup menu click on “Pause Printing”. Then when you are ready to go to break or lunch, click on “Pause Printing” again to let the printer work while you are away.

If your computers operating system is Windows 2000, Visa or XP, you can schedule exactly when the print will start. First you will need to pause or stop the copier scanner printer before you print the letter. Then double-click on the printer’s icon to open the printer’s queue window. Then Right-click on the name of the letter in the queue and select “Properties” in the popup window. On the “General” tab, in the “Schedule” section, set the radio button for “Only from” and set a time interval during which you want the letter to print.

If you have the required rights, rather than schedule when the letter will print through your copier printer, you can set a time interval during which the printer is available. In the print queue windows “Printer” menu, select “Properties”. In the windows printers Properties dialog box, on the “Advanced” tab, set the “Available” time interval for the printer.

If you want quick access to these various printer or copier scanner configurations, click on the “Add Printer” icon and use the “Add Printer Wizard” to install another copy of your printer. On the “Add Printer Wizard” where you select “Keep existing driver” or “Replace existing driver”, set the radio button to “Keep existing driver”. Give the printer copier a descriptive name on the “Printer name:” page. Example of names HP LaserJet lunchtime, sharp copier after hours, etc…

When you print, select the desired configuration from the “Print” dialog box of you copier printer scanner.  An easier way is to create desktop short cuts to the configurations.  Make a shortcut for lunch time, after hours or first thing in morning.  Yes, you can drag the letter to the “Lunchtime LaserJet” shortcut at any time and the print will be ready when you return from lunch.

Remember you don’t have to accept Windows default configurations for printing. You can have your letters printed immediately or at a time of your choice through short cuts or selecting for the configuration screen of the printer copier scanner.

When you start using the lunch time and after hours printer spooling commands it’s essential that your laser printer, copeir printer and other all in one office equipment is always in great working order.

Just like you car that needs oil changes and new tires, your laser printer, digital copier printers and all in one office equipment needs maintenance to provide quality prints and years of service before breakdowns.

Ask Advanced Business Computers Inc. how to get 100% FREE maintenance on your office equipment now!  In fact, they will provide a FREE maintenance of your laser printer just for trying a toner cartridge.

Please feel free to contact us, leave blog comments or ask questions.

Sincerely,

Advanced Business Computers Inc

www.abctechsolutions.com Have a fantastic weekend!