The Copystar CS-3035, CS-4035, and CS-5035 are the same models as the Kyocera KM series (KM-3035, KM-4035, and cs-5035). They are both manufactured and distributor BY Kyocera corporation. They use the same copier print repair parts, maintenance kits, Drum units, and other internal components.  Eventual as with any copier printer, they need maintenance and replacement of parts. One to the main copier printer repairs parts consist of the drum unit. The drum that the Kyocera or Copystar copier printer scanner creates the image and then transfers the image onto the actual paper.

If you are having a fuzzy image problem, lines and/or back ground gray areas then the drum could be the cause of the problem. Usually, this requires a service technician or somebody with some knowledge of copier printer repair and adjustment to resolve. However, you can do the actual replacement yourself. The first step is to do a cleaning of he drum unit to se if the problem goes away or is reduced.

A basic kind of drum maintenance is drum refresh.  The process you are going to attempt is the “drum refresh” process that clears away debris from the drum area.  One that is done you will need to manually perform the copier printer transfer roller grid maintenance.

Here are the steps to doing the Kyocera Copystar drum refresh maintenance process:

  1. Load paper into the MP tray on the right side of the Kyocera or Copystar model you want to repair. Use standard size or 11 x 17 size paper (11 x 17” I preferred to do a better cleaning).
  2. Using the touch screen on the copier printer and select basic to get the screen back to the original screen.
  3. No press the “Default setting/Counter” button above the number 1 key on the key pad – not on the touch screen.
  4. On the touch screen select “User Adjustment” feature.
  5. Select “Drum refresh” option on the screen . Make sure you already loaded the paper onto the MP tray.
  6. Now press the “On” option located on the screen bottom right corner
  7. The Drum refresh process should start. This copier printer maintenance task will take a few minutes. Be patient.  Once the process is completed you can close / end out the screens selections to get back to the “Basic” screen.

Now its time to manually perform the copier printer repair maintenance step of cleaning the transfer corona. This copier printer repair process is easy to accomplish.

  1. Open the front cover and look for a blue brush/plastic piece that is usually on the door. If you do not fine t then get several cotton q-tip swab. DO NOT use your fingers or cloths that will leave fibers!!
  2. Now look on the right side of the copier and pull open the top access door.
  3. You will see the transfer roller assembly which you will need to clean. The transfer roller is a black (sometimes turns gray) sponge roller.
  4. Now put everything back together and make sure you put the blue brush back.

Now run several test prints to see if the image improves. If it does not improve then you will need a certified Kyocera Copystar copier printer service repair technician to adjust the unit and possibly replace parts.

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Filed under: Printer Copier Repair Help

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