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Archive for December, 2010

Ricoh savin gestetner Lanier Fuser Errors

One of the most common copier printer repair problem is related to the fuser assembly. Often questions are asked about replacing the units verses obtaining the PM kit or fuser repair parts for copiers printers.  On a small number of some model copier printers by Rich, Lanier, Gestetner, Savin, Sharp, Canon and other copeir printer scanners the user can actually replace the fuser fixing assembly.  the fuser or fixing assembly (both are the same thing) is the part that uses heat and pressure to fuse (Melt) the toner onto the paper.

The fuser contains gears, rollers, thermal control devices and heating elements. if you get a fuser error code many times it is cause by the copier printer thermistor or thermostat failure inside the fuser assembly. On most models the copier printer repair consists of replacing 2 to 3 thermal control devices. This requires complete dis-assembly of the fuser assembly which is not something most people can do on their own unless they are trained copier printer certified repair technicians. teh average time to do this task is 1 to 1.5 hours with copier repair parts ranging from $60 to $100 dollars depending upon your copier printer scanner model.

The second cause of fuser failure is worn out parts. This requires a complete copier printer fuser repair overhaul or replacement.  On some models the solutions is just to swap the fuser assembly to repair the copier printer problem which can be accomplished by a end user with limited repair skills.  However, with many copier printer scanner models by Ricoh, Canon, Toshiba, Savin, Gestetner, Lanier and other brands there is a maintenance kit design specifically to rebuild the fuser assembly. The maintenance kit requires a certified copier printer repair technicians to install and adjust. The repair takes approximately 1.5 hours with parts costs $290 to $500 depending upon your model and manufacture of the copier printer.

The copier printer maintenance kit usually contains 95% of all the wear and tear parts in the fuser assembly. Some additional parts that may be need are the fuser bushings, cleaning webs and fuser drive gears.  yes, you can purchase a whole fuser instead of the maintenance kit but be warned the whole fuser assemblies are very very expensive. The average costs of a complete fuser assembly on a mid size copier printers is usually $600 to over $1000 not including the labor to install and adjust the equipment. If your copier printer has a fuser error or paper jam at the fuser them it needs maintenance.  If you have questions please contact Advanced Business Computers or ask it on this blog for a quick response.  Copier printer parts and maintenance is important to keep your business running smoothly. Ask for a copier printer maintenance agreement service quote before you have problems to avoid expensive repairs.

Print head alignment of thermal label and ticket printers  is critical for image quality and reading by label or ticket scanners.  The print head gap is critical for clear even images on your sato, zebra, AMT, Datamax or  intermec printers. Thermal label and bar code printers use head to transfer the actual image to the paper. The print head is the heat source. Each thermal printer print head mas many points that are either turned on or off to form the actual ticket or barcode printer image. Also,  performing maintenance repair of the bar code thermal printer is critcal too.

First, the print head alignment is not for everybody.  the software alignment and top of form alignment is a user perform procedure on Sato, Intermex, Datamax, Zebra thermal label barcode printers.  If you start getting uneven prints, spots on the labels or if the ribbon starts to stick to the print head then the head made need to be properly gapped and aligned. Depending upon your thermal label ticket printer model you may need a thermal printer ticket printer repair service technician.

The physical alignment of the print head is more by fell than a exact science. Even a trained thermal ticket bar code printer repair technician takes time to perform this procedure. Between each adjustment the printer repair technicians needs to retest and adjust again the print heads.  Most models use a set of 4 screws to adjust the thermal printer print heads.  In addition, you have parallel adjustments too when repairing the thermal printers.

its highly recommended to clean the print head first before adjusting to make sure its not a dirty print head issue instead of an thermal printer repair problem for Sato, Zebra, Intermec,  Datamax and  AMT printers. If you need assistance in your repairs for the ticket or bar code printers please post a question here or contact Advanced Business Computers in Miami and other parts of south Florida.

Just like many other companies HP is making policies that reflect hard economic times. recently HP has discontinued many parts and maintenance kits for various plotters and printers .the hardest hit area we notice is the HP plotter repair and maintenance parts. If you need your HP plotter repaired take notice: parts are getting more expensive and harder to find on models 2 years or older.

Case in point HP T100 and T1100 series plotters. This machine is just about 2 years old and HP has no or very limited parts for repairs.  It’s an expensive machine ($2,00 and up) but HP in there cost cutting measure has stopped selling greatly needed parts for the machine.  One of their representatives on the phone stated they have cut less profitable parts from their inventory. I otherwords BE VERY VERY CAREFUL when you purchase an HP plotter now.

HP passes you to a reseller who sells the part for more than retail.  Basically the reseller has a special deal with HP and it leaves customers out in the cold!  This reminds me of a recent email I received about a HP printer repair.  In Iraq a soldier called HP fro technician support on a printer just over 1 year old.  They referred the soldier in IRAQ to see an HP repair center or HP will charge him $50 for a the phone call. The solution to the problem was the soldier taking the HP printer and he made a video of  him shooting it with an automatic gun. The video and reason for he video had over 2,000,000 views the last time I show it! How is that for a response to poor HP repair support?

If you need help choosing the right plotter or printer for your organization without bias towards any particular brand see Advanced Business Computers. If you need HP printer repair help or assistance with other maintenance for copiers, fax or printer repairs please  do a post here.

Happy holidays!!