The HP MFD 2840 was introduced in 2005 as a HP printer scanner copier new generation machine. It was designed for entry level color business applications that copied or printed on the average 1,500 to 2,00 page per month.  the previous models of HP MFD non-color models such as the 3390 and 3350 were very reliable for home offices and low volume. However from the start the HP 2840 has various repair service problems.

The two laser printer MFD repair problems most associated are the ADF (automatic document feeder) scanner failure and the toner cartridge carousel alignment problem. Neither problems are not normal user repairable printer problems.

The scanner error code 5 requires the replacement of the ADF image scan unit.  This requires taking apart the ADF unit to install the scanner under the unit. It takes a printer repair technicians approximately 45 minutes to complete this laser printer repair on the HP 2840. The part costs between $167 to $247 depending upon HP current supply and market demand.  This part has been on national allocation several times over the past 2 years due to the demand for the printer scanner repair. In recent months the demand has dropped because of the age of the machine and lower laser printer scanner machine replacement costs.

The second most common problem with the copier printer scanner MFD HP 2840 which requires a trained technician is the toner cartridge carousel alignment repair.  In most a cases this problem just requires labor unless the carousel does not stay aligned but in some cases the carousel unit will need to be replaced.  This problem could be caused by normal usage, bumping the printer copier, and putting the toner cartridge in wrong causing a jam which results in a printer repair.  It takes a technician 1.5 to 2.5 hours to solve this problem. However, there are no guarantees that the problem stays solved. It is not unusual for the carousel to become mis-aligned a few days to a few months after the HP laser printer repair.

since the HP 2840 color printer scanner was introduce HP has struggled with several other color MFD devices. It’s important to read the laser printer copier scanner specifications and recommended monthly usage.  If you just buy by price you will loose in the long run in excessive printer and printer repair costs. If you have questions please eitehr post it here or contact Advanced Business Computers, Inc.

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Filed under: Printer Copier Repair Help

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